Assistant Branch Manager - Sales Manager Trainee
About The Position
The Assistant Branch Manager (ABM) is an entry-level financial services role with a clear path to a Branch Manager position. The role includes an 18–24 month paid, on-the-job training program covering branch management. After training, the ABM is assigned a branch to manage upon promotion; promotion typically requires relocation, and a full relocation package is provided for moves of more than 50 miles. The ABM helps customers meet financial goals by identifying their needs, originating loan business, recommending consumer loan and voluntary insurance products, and educating them about lending services, credit improvement, and debt consolidation. The role also supports customers through loan applications and makes payment reminder calls as needed. Other work includes evaluating applications, conducting risk analysis, making credit decisions, administering loan closings, and processing insurance claims. The ABM assists the Branch Manager with recruiting and training, and with developing and implementing plans to achieve sales goals, promote company values, and provide an outstanding customer experience. The position is 100% onsite.
Requirements
- Bachelor's degree.
- Professional demeanor and positive attitude.
- Strong communication and customer relations skills.
- Ability to work independently and as a team member in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, auto insurance, and a satisfactory driving record.
- Meet acceptable standards for criminal background history and credit history, and pass a pre-employment drug screen.
- Meet eligibility requirements for insurance licensing to sell voluntary insurance products; eligibility is based on a criminal background check conducted by the state's department of insurance.
- Willingness and ability to relocate for promotion to Branch Manager.
Nice To Haves
- At least one year of customer-facing sales experience, such as retail sales or goal-oriented, incentive-based sales; preferred but not required.
- A major in Business, Finance, Sales, or a related field is ideal.
Responsibilities
- Participate in an 18–24 month paid, on-the-job training program in branch management.
- Seek opportunities to originate new loan business by understanding customer needs and recommending appropriate consumer loans and voluntary products.
- Educate customers about consumer lending services, credit improvement, and debt consolidation.
- Guide customers through the loan application process and make payment reminder calls when needed.
- Evaluate loan applications, perform risk analysis, make credit decisions, administer loan closings, and process insurance claims.
- Assist the Branch Manager with recruiting and training.
- Assist with developing and implementing plans to meet sales goals, promote company core values, and ensure an outstanding customer experience.
Benefits
- Competitive salary of $45,000 per year, paid hourly.
- Uncapped monthly bonus, averaging $8,000 annually.
- Health, dental, and vision insurance with employer contribution.
- 15 days of paid time off to start, plus one additional personal day.
- Paid holidays.
- 401(k) plan with employer match after one year.
- Company-provided life insurance and long-term disability.
- Short-term disability.
- Employee Assistance Program with confidential mental health support.
- Relocation assistance, including a full relocation package for promotion-related moves of more than 50 miles.
- Employee of the Month Program.
- Philanthropic support for charities including the Juvenile Diabetes Research Foundation and the American Cancer Society.
- Professional offices with a friendly team environment.
- Monthly incentive bonus pay.
- Internal promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
