R&W Assistant Manager-Port Charlotte

Cast-Crete USA Inc•Port Charlotte, FL

1d•Onsite

About The Position

The Assistant Branch Manager plays a key role in the day-to-day operations of the branch by supporting customer service, warehouse operations, inventory management, and employee supervision. This is a hands-on leadership position that requires working alongside team members to ensure daily operations run safely, efficiently, and according to company standards. The Assistant Branch Manager partners closely with the Branch Manager to implement operational plans, maintain accountability, and provide exceptional customer service.

Requirements

Strong customer service and communication skills.
Comfortable using computer systems and accounting or business management software.
Ability to organize multiple tasks and prioritize work in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Ability to work independently while collaborating effectively with the Branch Manager and team.
Must be able to be forklift certified.

Nice To Haves

Previous supervisory or leadership experience preferred.
Experience in warehouse, inventory, or operational management is preferred.

Responsibilities

Assist customers in person, over the phone, and via email in a professional and timely manner.
Enter customer work orders, process transactions, and perform information lookups using the company's accounting software.
Support the overall daily operations of the branch, with primary responsibility for warehouse and yard operations.
Work closely with the Branch Manager to develop and implement daily operational plans and priorities.
Lead by example by working alongside employees while providing direction, coaching, and support.
Ensure employees follow established procedures and complete assigned work safely and efficiently.
Maintain an organized, clean, and productive warehouse and yard environment.
Monitor, organize, and maintain inventory accuracy through proper receiving, storage, and inventory control practices.
Assist with customer deliveries as needed.
Work with the Branch Manager on building and grounds maintenance needs.
Assist with daily equipment inspections, including pre-use and post-use reviews, to ensure equipment is maintained and operating safely.
Identify operational issues and recommend improvements to increase efficiency and productivity.
Promote a positive, team-oriented work environment focused on customer satisfaction and operational excellence.
Perform other duties and responsibilities as assigned to support branch operations.