Assistant Branch Manager

Mariner Finance•Wichita, KS
•$20 - $24•Onsite

About The Position

The Assistant Branch Manager works directly with customers to understand their financial needs and provide lending solutions while helping lead day-to-day branch performance, develop team members, and support the Branch Manager. This hands-on leadership opportunity is for someone motivated by results, interested in developing others, and ready to take greater ownership of a business. The role combines sales, customer service, account management, lending, operations, and team leadership in a fast-paced, performance-driven environment. The employee must be physically present in the office and may be assigned additional duties or schedule changes to address business needs. The base salary range is USD $20.00–$24.00 per hour, with an incentive opportunity. The stated schedule is Monday, Wednesday, and Thursday 9:00 AM–5:00 PM; Tuesday 9:00 AM–7:00 PM; Friday 9:00 AM–5:30 PM; and Saturday 9:00 AM–1:00 PM seasonally and as business needs require.

Requirements

  • At least 3 years of experience in sales, consumer lending, or a related performance-driven environment.
  • High school diploma or equivalent.
  • Previous leadership, supervisory, or team-lead experience.
  • Outbound sales and business-development experience.
  • Demonstrated ability to meet or exceed individual performance goals.
  • Ability to coach, motivate, and support the performance of others.
  • Strong written and verbal communication skills.
  • Sound judgment and ability to make decisions in a fast-paced environment.
  • Ability to learn and leverage sales platforms and technology.
  • Strong organizational skills and ability to complete work timely and accurately.
  • Must be able to obtain licenses required by the state.
  • Ability to perform the essential duties and functions satisfactorily; reasonable accommodations may be made when requested, absent undue hardship.
  • Ability to sit for extended periods, reach with hands and arms, operate computer and phone systems, and talk or hear; occasionally move about and lift or move up to 20 pounds; close vision and ability to adjust focus are required.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Partner with the Branch Manager to drive branch sales, customer service, account performance, and profitability.
  • Lead by example by developing business, engaging customers, and achieving individual performance expectations.
  • Coach and support team members in sales, customer service, account management, and daily branch activities.
  • Help establish clear expectations, reinforce accountability, and create a results-focused team environment.
  • Make outbound calls to develop business, follow up on opportunities, and strengthen customer relationships.
  • Consult with customers to understand their needs and identify appropriate lending solutions.
  • Process loan applications and gather required credit, income, and financial information.
  • Present loan solutions and available products clearly, confidently, and compliantly.
  • Educate customers on loan terms, payment expectations, account requirements, and available services.
  • Support the Branch Manager with employee development, branch priorities, and execution of company initiatives.
  • Help maintain compliance with applicable federal, state, and local consumer finance laws and company policies.
  • Take on additional branch responsibilities as needed to provide consistent, high-quality customer service.

Benefits

  • 15 days of PTO.
  • 11 public holidays.
  • Relocation assistance for internal promotions.
  • Base pay plus incentive opportunity.
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