Assistant Branch Manager

Attain Finance•Pelham, AL

1d•$19 - $26•Onsite

About The Position

The Assistant Branch Manager works alongside the Branch Manager to support team leadership and provide exceptional service to new and existing customers seeking financial solutions. The role supports branch growth, loan processing, delinquency management, customer service, team development, and ongoing training. The position is based at 2232 Pelham Pkwy., Pelham, AL 35124. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends as business needs or peak seasons require. The hourly pay range is $18.50–$25.50; the actual offer depends on factors such as location, skills, knowledge, competencies, and experience. Full-time employees are eligible for benefits beginning on day one, including paid time off, medical, dental, vision, and other voluntary coverages. Employees may participate in the company 401(k) program with company match beginning 30 days after hire, on the first of the month. Other perks include an Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, tuition reimbursement, Leadership Development Programs, and the potential to earn a monthly bonus.

Requirements

High school diploma or equivalent.
Demonstrated ability to make a positive difference in the community by assisting others through customer service, project management, or team support.
Proven ability to influence and lead others, with a focus on personal and organizational growth.
Commitment to career advancement, taking on new challenges, and continuous learning.
Experience guiding clients or stakeholders through processes and providing support and advice.
Ability to support team members’ growth and foster a collaborative and inclusive environment.

Nice To Haves

Associate or bachelor’s degree.
One to two years of experience in consumer finance, lending, or banking.

Responsibilities

Implement marketing strategies, nurture business relationships, and support daily operations to help achieve branch goals.
Assist with new and refinanced loans, ensuring compliance and providing excellent customer service.
Address delinquent accounts with care and work toward solutions that benefit both the branch and customers.
Set a positive example for customer service and sales, addressing customer concerns with empathy and professionalism.
Coach, train, and provide ongoing support to help team members reach their potential.
Participate in ongoing training and development, set personal goals, and work toward becoming part of the company’s succession plan.