Assistant Branch Manager

THE EVANGELINE BANK & TRUST COMPANYCrowley, LA
Onsite

About The Position

The Assistant Branch Manager is responsible for assisting Branch Manager in improving the financial wellness of our customers. As an Assistant Branch Manager, you will direct operations while maintaining and expanding business.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to promote a positive image of the bank.
  • Ability to maintain professionalism in stressful situations.
  • High school diploma or equivalent required.
  • Two years’ banking industry experience.

Nice To Haves

  • Sales and leadership experience preferred.

Responsibilities

  • Provides excellent customer service by greeting customers and ensuring assistance in a timely manner. Sharing duties of processing transactions as needed.
  • Conducts sales efforts to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships.
  • Open accounts for new and existing clients by preparing new account paperwork, applications, and requesting the required documentation and identification.
  • Educates associates, customers, and community about best practices to achieve and maintain financial wellness in addition to providing information on new products and services.
  • Assisting Branch Manager with preparation of customer loans.
  • Assists with ensuring compliance with all regulations, bank policies, procedures, and internal audit requirements.
  • Maintains escalated customer and associate issues while providing resolutions.
  • Assisting with team training to ensure consistency and efficiency to achieve success of the branch.
  • Perform other related duties as necessary or assigned by management
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