Assistant Branch Manager
About The Position
Assist Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals, member satisfaction targets, and operational excellence. Effectively manage a portion of the daily operations of the branch while ensuring compliance with credit union policies and procedures. Create Team stability by leading an engaged, well-coached team. Assume responsibility for the branch in the absence of the branch manager. This position requires someone who is very positive and outgoing with good communication skills. An understanding of scoring models, score enhancement, and effective sales strategies. This entails outlining benefits of products such as credit life, credit disability, mechanical breakdown protection, and GAP insurance. The ability to connect with the members and sincerely enjoys helping others. A creative self-starter, goal oriented, results driven, and enjoys competition.
Requirements
- Three to five years experience performing all aspects of member services in a financial institution required.
- Must possess strong communication, customer service, and sales skills.
- Must be bondable.
- Will be required to obtain Financial Counseling Certification Program (FiCEP) certification.
Nice To Haves
- Management experience in some capacity preferred.
- Associates degree or Bachelor’s degree in Business Administration or related field preferred or equivalent educational experience.
- Ability to interact well with the general public and present a professional, pleasant image to members and potential members.
- Sincerely enjoy helping others.
- Proven track record in sales.
- Goal oriented.
- Results driven.
- Positive attitude.
- Enjoys competition.
- Technologically inclined.
- Likes to have fun and be creative.
Responsibilities
- Assist Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals, member satisfaction targets, and operational excellence.
- Effectively manage a portion of the daily operations of the branch while ensuring compliance with credit union policies and procedures.
- Create Team stability by leading an engaged, well-coached team.
- Assume responsibility for the branch in the absence of the branch manager.
Benefits
- medical, dental, and vision insurance
- Life/AD&D and Disability Insurance
- Supplemental Life insurance for employee/spouse/dependent
- HSA and FSA plans
- tuition reimbursement for full-time team members
- LegalShield
- Pet Benefits
- Employee Assistance Program
- Telemedicine
- matching 401 (k) including a safe harbor
- referral bonus program
- paid time off including holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
