Assistant Branch Manager

SOUTH ATLANTIC BANK•Bluffton, SC

3d•Onsite

About The Position

Determines each customer’s unique situation relating to financial needs and sells the bank’s products to meet those needs. Originates consumer loans. Interviews loan applicants and analyzes their creditworthiness and makes credit recommendations to Branch Manager. Understands all bank products for selling and referral purposes. Understands and performs teller, teller supervisor and CSR functions. Accepts supervisory responsibilities as assigned by Branch Manager commensurate with experience and branch requirements. Supervises office when Branch Manager is away.

Requirements

High school diploma or equivalent
Two or more years of retail banking or banking operations experience which preferably includes time spent in a management training program
Complete understanding of sales techniques, the bank’s deposit product line, branch operations, banking regulations, compliance, security and lending philosophy and procedures
Must develop a general understanding of the bank’s credit product line, lending regulations and the bank’s lending guidelines as well as mortgages, cash management, merchant services and South Atlantic Financial Group (SAFG) for referral purposes
Good interpersonal and selling skills with a desire to meet goals
Strong verbal and written communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook, etc.) and office equipment
Strong attention to detail and organizational skills
Familiarity with compliance and deposit regulations within area of responsibility

Nice To Haves

A college degree preferably in a financial, business or marketing area or the equivalent obtained through related experience
Supervisory experience preferred with desire and ability to develop leadership and management skills

Responsibilities

Meets with current and prospective customers to discuss their financial needs and recommends deposit and loan products and services to appropriately address those needs
Researches and resolves escalated customer service matters in a professional manner
Interviews loan applicants and analyzes their credit worthiness, makes credit recommendations, and originates consumer loans
Consistently delivers and sets the example for superior customer service and professionalism
Increases deposit and loan relationships to meet branch goals through account opening, loan analysis and cross-selling bank products and services
Utilizing consultative selling techniques, uncovers customer needs for other bank products and services and makes referrals to Mortgage, Corporate Services and South Atlantic Financial Group (SAFG)
Participates in community activities and business development calls within the market area as time permits to promote the bank and establish new customer relationships
Understands Teller, Customer Service Representative and Teller Supervisor functions and performs those roles on a periodic, as needed basis
Coaches the retail staff for selling opportunities and best practices
Assists Branch Manager in various branch duties such as security procedures, self-audits, and facility/grounds maintenance
Understands banking regulations and compliance requirements at state and federal level and performs responsibilities according to regulations and the bank’s philosophy
Accepts responsibility for the branch and staff when the branch manager is away and as assigned by the Branch Manager
Completes other duties and projects as requested including, but not limited to marketing plans, branch sales meetings, branch reports, training staff members and managing retail staff scheduling to ensure adequate coverage at all times