Assistant Branch Manager

SIKORSKY FINANCIAL CREDIT UNION•Fairfield, CT

11d•Onsite

About The Position

The Assistant Branch Manager supports the Branch Manager and supervises a team of sales and service professionals in one branch office. This person strives to achieve branch production and operations quality goals while delivering exceptional member service levels.

Requirements

High school diploma or equivalent.
3 to 5 years of relevant experience in retail banking or in a Credit Union.
Knowledge of federal and state banking laws, regulations and compliance as well as extensive knowledge of banking and lending products and services.
Excellent sales, problem solving and communication skills with the ability to prioritize and multitask.
Strong analytical and organizational skills.
Ability to successfully complete the registration process as a mortgage loan originator (MLO) with the Nationwide Mortgage Licensing System and Registry (NMLS).
Proficiency in Microsoft Office, specifically Word and Excel.
Familiarity with banking and lending software.

Nice To Haves

Bachelor’s degree strongly preferred.
3 years of management and sales experience a plus.
Notary public designation required within 90 days of employment.
Must obtain and maintain the following license / commission: (Obtained Within 90 Days) NMLS Certification, Notary Public, State of CT Individual Producer License (Credit Insurance)

Responsibilities

Supervises branch staff daily to ensure team adheres to all internal branch operations policies and procedures.
Assists branch manager in training and coaching staff. This includes but is not limited to operational, production and service training within the retail team.
Accountable for achieving all branch and individual production goals established by senior management, including but not limited to: increasing membership, opening and servicing new and existing accounts, originating and closing home loan / consumer loan applications (home equity, auto, personal, credit card, etc.). Cross-sells other Credit Union products and services.
Actively participates in various Credit Union promotions and community events.
Acts as manager in the absence of Branch Manager.
Serves as back up to other staff in different branch locations when necessary.
Ensures adherence to company policies and procedures and Banking/Credit Union Regulations. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
Performs additional duties as required.