Assistant Branch Manager
About The Position
Join Mariner Finance! This role is eligible for a competitive monthly incentive based on individual and company performance. Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.
Requirements
- Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs.
- Supervisory or team lead experience may be substituted for industry experience.
- High school diploma or equivalent.
- Reliable transportation required.
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
- Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
- Ability to complete essential duties/functions in a timely, accurate manner.
- Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of coursework/training.
Nice To Haves
- Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above).
- Additional, applicable years of experience may be substituted for degree.
- Bilingual fluency in Spanish/English.
- Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.
Responsibilities
- Perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
Benefits
- Competitive monthly incentive based on individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
