Assistant Branch Manager

F&M Bank • Harrisonburg, VA

5h • Onsite

About The Position

This position is responsible for assisting the Branch Manager in the day-to-day operations and supervision of the branch keeping within the framework of Farmers & Merchants goals, policies and procedures. Assume full charge of the office during the absence of the Branch Manager. Foster a positive work environment and ensure an overall excellent customer experience in the branch.

Requirements

• Knowledge of general retail banking operations preferred.
• Ability to communicate effectively orally and/or in writing.
• Possess effective interpersonal skills.
• Ability to meet sales/referral goals and objectives.
• Ability to work/interact with a diverse group of individuals.
• Proficient organizational skills with ability to function in a flexible work environment.
• Strong problem solving and decision-making skills to effectively resolve customer and employee issues.
• Proficient PC skills to include MS Office software.
• A minimum of two years’ related experience or equivalent combination of education and experience.
• Current driver’s license to travel to other bank branch locations and other bank-related travel.
• The employee regularly sits and uses hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, or crouch.
• The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 50 pounds.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Demonstrates product and sales knowledge of all products and services of the bank related to daily job functioning.
• Assist management in the day-to-day operations of the branch, being knowledgeable in all areas to operate the branch in the absence of the manager.
• Implements and helps to develop a branch business plan to achieve specified loan generation, deposit growth, product sales, cross-selling, relationship development, and retention goals.
• Makes and services a variety of business and consumer loans both secured and unsecured to include real estate, small business, line of credit, home equity, and credit cards.
• Develops and grows business and consumer relationships.
• Achieves individual sales and referral goals.
• Oversee training and communications for all security procedures for the Branch.
• This may involve opening accounts and working a teller window when needed.
• Resolve customer problems and assist customers and staff in answering operational questions.
• Maintains regular, reliable attendance
• Participates in Bank-sponsored and other community/civic events.
• Performs other duties as assigned.
• Assist management in the cross-training of staff and staff sales development activities.
• Confer and participate with the branch manager in resolving routine personnel issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed