Assistant Branch Manager

Courtesy Finance • Chattanooga, TN

13d • Onsite

About The Position

At Courtesy Finance, an Assistant Branch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manager, you will have the opportunity to help people every day. An Assistant Branch Manager is expected to take ownership of assigned tasks and help the branch be successful.

An Assistant Branch Manager’s daily activities and duties include:
Building relationships with customers, local business and others in the local community.
Completing loan applications and explaining loan contracts/terms.
Delivering excellent customer service and working with customers to help find solutions to their problems.
Working with customers to collect past due balances.
You will have the opportunity to develop valuable skills that can be used across a variety of financial services careers.

Requirements

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Reliable attendance.
• Attention to detail.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent.
• At least 1 year of customer service experience.
• At least 1 year of experience in 1 or more of the following areas (more than 1 is a plus): Installment lending, vehicle financing or similar consumer lending field. Consumer debt collections. Retail/consumer facing business. Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.).
• Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

Nice To Haves

• College coursework or degree a plus.

Responsibilities

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.

Benefits

• health, vision, dental, disability, and life insurance.
• 401K
• paid time off
• overtime pay
• a variety of incentive & bonus programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED