Assistant Branch Manager II - Bakersfield Riverlakes

Tri Counties Bank•Bakersfield, CA

12h•Onsite

About The Position

The Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a service environment by identifying financial solutions. The Assistant Branch Manager assumes responsibilities of the branch in the absence of the Branch Manager. This role is responsible for managing all functions related to branch operations and teller functions, ensuring staff provides prompt, efficient, and friendly service, and that the branch adheres to all operating and compliance guidelines. The position also involves managing staff scheduling, operating within budget guidelines, and performing branch duties as necessary.

Requirements

High school diploma or GED required
Appropriate management experience required
Excellent written and verbal communication skills.
Above average working knowledge of Bank products and teller operations systems.
Ability to utilize personal computers and Windows driven programs.
Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

Nice To Haves

undergraduate degree preferred
Ability to lead and direct others.

Responsibilities

In the absence of the Branch Manager or as directed by the Branch Manager conducts daily team huddles at the beginning and end of each day.
Meets performance goals as assigned.
Proactively plans and implements activities that promote referrals to the platform sales team by providing financial solutions and referral coaching and feedback sessions with referral team members.
Manages all functions related to branch operations and teller functions.
Keeps Branch Manager informed of key issues or problems at all times.
Ensures branch staff provides prompt, efficient and friendly service to customers ensuring that customer transactions are handled timely and accurately according to guidelines.
Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss policy.
Ensures branch successfully passes annual reviews and audits.
At the direction of the Branch Manager, administers HR policies and procedures, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
Ensures assigned staff scheduling meets customer demands.
Manages branch within FTE guidelines and ensures FTE is properly allocated according to customer visitation patterns.
Operates within assigned budget guidelines and expense controls.
Performs branch duties when necessary to ensure prompt, efficient service to customers.
Maintains a current understanding of Bank procedures and policies.
Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, Financial Elder Abuse Reporting, Gramm-Leach-Bliley Act, and any other applicable regulations that may be specific to your job duties.
Performs other work-related duties as assigned.