Assistant Branch Manager I

OceanAir Federal Credit Union • Ventura, CA

3d • Hybrid

About The Position

Join the OceanAir Team as an Assistant Branch Manager (ABM) I - Ventura Branch. At OceanAir Federal Credit Union, we’re making waves in the financial industry by doing the right thing—for our members, our employees, and our community. We believe in easy financial solutions, real relationships, and leading with heart. If you’re passionate about service, leadership, and creating meaningful experiences, we’d love for you to bring your talent aboard.

As an Assistant Branch Manager (ABM) I, you’ll play a key leadership role in delivering an effortless, member-focused experience while supporting daily branch operations. You’ll lead by example, coach a high-performing service team, and ensure our members feel supported, valued, and understood at every interaction.

Requirements

• Working knowledge of credit union products, services, and regulations
• Strong supervisory, coaching, and leadership skills
• Excellent member service and interpersonal communication skills
• Solid decision-making and problem-solving abilities
• Proficiency with computers and standard office software (email, internet, Word, Excel)
• High school diploma or GED required
• 1–3 years of experience as a Branch Service or Teller Supervisor

Nice To Haves

• Lending or new accounts experience preferred

Responsibilities

• Live Our Core Values: Make It Right: Do the right thing for our members and community, Make It Easy: Provide simple, convenient financial solutions, Make It Personal: Build genuine, lasting relationships
• Create Member Magic: Identify member financial needs and recommend products or services that improve their financial lives, Resolve complex member concerns with professionalism and care
• Lead & Develop the Team: Supervise, coach, and review service staff performance, Conduct staff meetings and provide ongoing training, Coach employees on cross-selling goals and NPS standards
• Support Operational Excellence: Ensure workstations are properly staffed throughout the day, Maintain strong controls over cash and negotiable items, Perform audits and provide notary services as needed
• Support Branch Performance: Help achieve transaction and relationship survey goals, Forecast cash needs and assist with managing branch cash flow

Benefits

• We offer more than a job—we offer a place where you can grow, lead, and make a real difference. At OceanAir, your voice matters, your development is supported, and your work makes an impact every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED