About The Position

This position directs and coordinates daily library operations, services, and children's programs. Responsibilities include identifying user needs, planning programs that promote library use, supporting community engagement, providing reference and readers’ advisory services, and assisting patrons with library resources, facilities, equipment, and technology. The position leads branch literacy initiatives, implements library policies, supervises and motivates staff, and models the library system’s standards for exceptional customer service. It also serves as a liaison between Library departments, Branch Managers, and branch staff to support strategic objectives, partnerships, and future service development.

Requirements

  • All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80% with a typing speed of 30 wpm and 80% accuracy.
  • Unofficial copies of transcripts are required along with the application.
  • Candidates must complete a clerical skills test and achieve a minimum typing speed of 80% aptitude, 30 WPM with at least 80% accuracy
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Proficient with social media (Facebook, Twitter, Instagram, etc.)
  • Proficient with the Internet and Office 365
  • Excellent communication skills (verbal and written)
  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
  • Ability to work well with public and staff members
  • Ability to exercise initiative and act with discretion
  • Must use your personal mobile device for our Multifactor Authentication process

Nice To Haves

  • Experience working with all age groups
  • Experience working with children ages 0 to 12
  • Experience with budgeting and financial resource management

Responsibilities

  • Selects, supervises, and coaches assigned staff
  • Provides leadership and coordinates schedules and workflow for effective service delivery
  • Provides for the training and motivation of staff to make full use of individual capabilities and to meet changing system demands
  • Establishes work rules and performance standards, trains and coaches performance, and initiates and implements disciplinary actions as warranted
  • Plan, coordinate, and promote services and programs for all age groups with a focus on children, including language development, pre-reading skills, and family engagement, summer reading, and other special events
  • Develops and manages the department's planned expenditures, including gift funds, when applicable
  • Cultivates cooperative relationships with external stakeholders and actively participates in outreach to the community
  • Develop an engaging and attractive library collection through awareness of current children's and adult literature
  • Identifies information needs in the community and presents recommendations to the Branch Manager
  • Supervises the library in the absence of the Branch Manager
  • Attend staff meetings, activities, and professional conferences, and actively serve on committees
  • Implement knowledge of current trends in services and programs
  • Exemplify the high standards and expectations for the library system in its daily operations and services
  • Other duties as assigned

Benefits

  • The library was recognized for innovative initiatives like HCPL Connected, Enhanced+ Library Cards, and its Mobile Outreach Librarian program.
  • HCPL is also recognized as one of the best places to work, offering a supportive and inclusive environment that fosters innovation, collaboration, and professional growth.
  • Its dedication to employee well-being, diversity, and community impact makes HCPL more than just a workplace—it’s where individuals can grow, inspire, and contribute to meaningful change.
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