Assistant Box Office Manager

ASM Global•Sioux Falls, SD

2d•Onsite

About The Position

Legends Global is seeking an Assistant Box Office Manager for the Denny Sanford PREMIER Center in Sioux Falls, South Dakota. This role is responsible for overseeing ticket sales and all aspects of Box Office operations. Legends Global is a premier partner to the world's greatest live events, venues, and brands, delivering integrated premium services. The company culture emphasizes respect, ambitious thinking, collaboration, and bold action, aiming to build an inclusive workplace where employees can be authentic, make an impact, and grow their careers.

Requirements

High school diploma or equivalent
1-2 years of related experience required (or a combination or education and experience)
Experience in basic accounting and customer service is essential
Proficiency in Microsoft Office.
Ability to prioritize tasks and to handle multiple tasks at a time.
Good communication, problem solving, and organizational skills.
Professional presentation, appearance, and work ethic.
Excellent customer service and public relation skills.
Ability to work event hours, including nights and weekends.
Regular, reliable attendance and punctuality are essential functions of this position.

Nice To Haves

Box Office experience in a similar environment preferred
Supervisory experience preferred

Responsibilities

Assists in programming ticketing systems for events and works closely with event promoters.
Prepares daily business transaction report.
Prepares nightly deposits and reconciliations.
Supervises and schedules ticket sellers.
Processes group sale orders and complimentary ticket requests.
Prepares cash banks and daily inventory of all tickets distributed and available for sale.
Assists with preparation of the final box office statement for settlement of each event.
Responds to customer service requests and complaints to maintain a positive rapport with the ticket buying public.
Maintains a file on each event that consists of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits, and ticket inventory schedules.
Maintains accurate count of tickets sold and money received from ticket seller banks.
Open/close ticket window as needed.
Other duties as assigned.