Assistant Banquet Manager - Salaried - Full Time - Crowne Plaza Baton Rouge

Schulte Hospitality Group•Baton Rouge, LA

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Banquet Manager for Crowne Plaza Baton Rouge. The role supports banquet and food-and-beverage operations, with responsibility for achieving sales and labor budgets, controlling costs, maintaining service quality, and contributing to the department’s overall profitability. The manager coordinates daily meeting and banquet setup and service, helps ensure events meet customer specifications, and works with the Catering Sales Manager to increase departmental sales. The position also involves scheduling staff, maintaining inventory and cost records, assisting with menu planning and pricing, and overseeing purchasing and requisition procedures. The manager ensures event spaces and staff are ready for each event, rooms are turned over on time, and areas remain clean. Additional responsibilities include addressing customer complaints, checking staff presentation and attitude, and supporting hotel maintenance and cleanliness. The Assistant Banquet Manager leads staff training, coaching, mentoring, and development; ensures training checklists are completed and annual performance reviews are conducted; and maintains professional relationships with colleagues and management. The role requires a flexible schedule, strong communication, cash-handling and computer skills, attention to detail, and the ability to multitask and lead by example. A bachelor’s degree in hospitality or a related field is preferred, along with at least two years of banquet management or relevant banquet/food-and-beverage team supervisory experience.

Requirements

At least two years of experience as a Banquet Manager or prior experience managing or supervising a banquet or food-and-beverage team.
Must have a flexible schedule.
Highly motivated and quality driven.
Detail oriented and able to multitask.
Able to accept responsibility and lead by example.
Cash-handling and computer skills.
Excellent communication skills.

Nice To Haves

Bachelor’s degree in Hospitality or a related field preferred.

Responsibilities

Achieve budgeted food and beverage sales and labor costs.
Control costs and service quality to support profitability and overall success.
Complete banquet event orders (BEOs) accurately and on time.
Prepare weekly schedules for hotel food-and-beverage staff based on business levels and labor budgets.
Supervise and coordinate daily meeting and banquet setups and service.
Complete banquet bar requisitions and follow purchasing and requisition procedures.
Maintain records for inventory, labor costs, food costs, and related operating information.
Assist with menu planning and pricing.
Ensure services meet customer specifications.
Ensure meeting rooms are set up to quality standards, staff are briefed before events, and rooms are turned around in time for subsequent events.
Ensure event areas are clean before, during, and after events, and contribute to overall hotel maintenance and cleanliness.
Handle customer complaints.
Work with the Catering Sales Manager to increase department sales and assist with show rounds when needed.
Check staff attitude and appearance.
Maintain teamwork and professional relationships with coworkers and management.
Ensure staff are properly trained and training checklists are completed on time.
Provide staff training, coaching, mentoring, and development, and ensure annual performance reviews are completed.
Pursue personal development and growth.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.