Assistant Banquet Manager | Full-Time | St. Charles Convention Center
About The Position
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Overview The Assistant Banquet Manager provides support and assistance to all levels of the business operation, including catering and concessions. The Assistant Banquet Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and will promote a positive, enthusiastic, and cooperative work environment. This role will pay an hourly rate of $24.50-$25.50
Requirements
- Valid Food Handler’s certificate.
- Valid Alcohol Service Permit.
- Basic computer proficiency: Microsoft products, to include Excel, Word, and Outlook.
- Working knowledge of Point of Sale (POS) systems.
- Cash handling abilities and basic math skills.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending on event and business requirements.
- Good verbal and written communication skills.
- Must have a demonstrated ability to function in a fast-paced, high-pressure environment.
- Ability to think creatively.
- Must be constantly aware of and able to promptly react to changing events, such as staff or supply shortages.
- Must be able to communicate clearly and concisely and possess strong interpersonal skills.
- High school diploma or equivalent GED.
- Equivalent experience may be substituted.
- Nationally recognized, advanced food service sanitation training course certification.
Nice To Haves
- Experience in public facilities highly preferred.
Responsibilities
- Assists in the overall effective management of Catering and Concessions operations.
- Assist with interviewing, hiring, training, and ongoing management of department employees
- Ensures total compliance with all alcohol service policies.
- Monitors alcohol service throughout the event to ensure 100% compliance with Alcohol Service policies.
- Reports any alcohol service or compliance issues to upper management immediately.
- Monitors product quality and ensures a high level of guest service.
- Assists in the management of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff, and guests.
- Evaluates and recommends methods for increasing over-the-counter sales.
- Monitors quality control on all food products.
- Assists the food and beverage manager in maintaining an adequate stock of liquor, beer, wine, and non-alcoholic beverages for catering and concessions.
- Responsible for fulfilling food and beverage recordkeeping and administrative duties for banquets, bars, and retail operations.
- Assist with coordination, completion, and documentation of monthly inventories.
- Monitors stock of dry goods for service in catering and concessions.
- Provide excellent customer service assistance to internal and external clients.
- Exemplify the SCCC and OVG customer service principles.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance
- 401(k) savings plan
- 401(k) matching
- Paid time off (vacation days, sick days, and 11 holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
