Assistant Banking Center Manager - Ontario Office

Park National Bank•Ontario, OH

18d•Onsite

About The Position

This role serves customers, prospective customers, and bank associates with prompt and professional service, adhering to Park Promises and Serving More standards. The Assistant Banking Center Manager ensures branch policies and procedures are followed, executes retail banking initiatives through consultative relationship management, and advocates for digital product adoption. Responsibilities include originating and maintaining deposit accounts (retail, digital, small business), identifying and originating consumer lending opportunities, making product referrals, and actively participating in a team environment to promote the bank within the market. The role also involves risk management, maintaining compliance awareness, and delivering a high level of service. Additionally, the position includes managing staff, which involves interviewing and selecting candidates, setting goals, providing training and development, conducting performance reviews, and approving timecards for direct reports. Periodic evening or weekend community/networking events may be required.

Requirements

High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Able to Multi-Task or Juggle Priorities
Ability to work as part of a team
Analytical Thinking
Problem/Situation Analysis
Ability to work Independently
This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

Nice To Haves

Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to influence others
Leadership/Management Skills
Ability to build collaborative relationships
Ability to develop or mentor others

Responsibilities

Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
Execute retail banking initiatives and strategies through consultative relationship management.
Act as advocate of digital product adoption for customers and internal support for branch associates.
Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
Responsible to make product referrals to other Lines of Business and subject matter experts.
Be an active member in a team of associates serving the customer.
Actively work with branch manager and leadership to promote the bank within the market area.
Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
Deliver a consistent, high level of service within our Serving More standards.
Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff.
Must be available for periodic community-based or networking events on evenings or weekends as needed.
Other duties as assigned.