Assistant Bakery Manager

Weis Markets•Everett, PA
•Onsite

About The Position

The Assistant Bakery Manager supports the Bakery Manager in day-to-day bakery operations and supervises department associates in partnership with, or in the absence of, the department manager. The role promotes positive customer service, supports merchandising and advertising execution, helps manage inventory and labor, and contributes to department sales and financial goals. The associate may perform the Bakery Manager’s duties in their absence and may assist in other departments. The position also involves taking customer orders and creating decorated cakes and other bakery products, including making icing and using creams, frostings, and fillings according to company-approved recipes. The associate helps maintain product quality, freshness, presentation, pricing, stock levels, production records, and safe work practices.

Requirements

  • High school diploma or GED required.
  • At least two years of management experience in a retail, restaurant, or supermarket environment.
  • Ability to perform each essential duty satisfactorily, with or without an accommodation.

Nice To Haves

  • Associate or bachelor’s degree in a business-related or food-service-related field.
  • Previous decorating experience.

Responsibilities

  • Promote positive, customer-focused behavior among associates and provide polite, professional customer service, answering questions and resolving concerns promptly.
  • Take bakery orders in person or by phone and determine customers’ preferences for product size, flavor, and appearance.
  • Decorate cakes and other bakery products, including custom designs, and prepare icing and other products using company-approved recipes.
  • Assist the Bakery Manager with daily operations, merchandising, advertising execution, associate engagement, and customer service; perform the manager’s duties in their absence.
  • Oversee department inventory by reviewing weekly sales reports, ordering products and supplies, and supporting period-end physical inventory.
  • Assist with scheduling, training, recognizing performance, and delegating work assignments to use associates’ skills effectively and maximize department profits.
  • Use the Learning Management System for current and new associates.
  • Develop and implement merchandising plans that meet financial goals; stay knowledgeable about weekly ads, specials, products, and production needs.
  • Enforce production-log and recipe requirements, and check department deliveries and invoices for accurate billing.
  • Receive, date, restock, and rotate products; monitor quality and freshness; break down deliveries; and help unload and transport merchandise when needed.
  • Control department expenses by improving operations and efficiency, managing labor costs, and reducing losses from damage, spoilage, and shrink.
  • Remove and record out-of-code or unsaleable products and complete required product logs.
  • Keep the bakery stocked, appealing, fresh, properly priced, and correctly signed to meet customer demand.
  • Assist with producing breads, pastries, and other baked goods as needed.
  • Cooperate with coworkers and supervisors to maintain smooth department workflow and continuously improve job performance.
  • Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
  • Assist in other departments when called upon.
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