Assistant Bakery Manager

Weis Markets • Lebanon, PA

5d • Onsite

About The Position

The Assistant Bakery Manager supports the Bakery Manager in the day-to-day operation of the bakery department and performs the manager’s duties in their absence. The role includes customer service, cake decorating and other bakery production, merchandising, inventory and delivery oversight, staffing and training, and control of department expenses. The associate supervises department associates in partnership with or in the absence of the department manager, follows company recipes and production procedures, and uses company-provided personal protective equipment. The position may also assist other departments.

The associate promotes positive customer relations, takes and fulfills customer orders, and helps keep bakery merchandise fresh, appealing, properly priced, and available to meet demand. The role also supports accurate inventory, product rotation, production logs, scheduling, training, and financial goals while complying with company policies and procedures.

Requirements

• High school diploma or GED required.
• At least 2 years of management experience in a retail, restaurant, or supermarket environment.
• Ability to perform the essential duties satisfactorily, with or without accommodation.
• Follow company-approved recipes, production logs, and department procedures.

Nice To Haves

• Associate or bachelor’s degree in a business-related or food-service-related field.
• Previous decorating experience.

Responsibilities

• Promote excellent customer relations by encouraging customer-focused behavior, greeting customers, answering questions, and resolving concerns promptly and professionally.
• Take bakery orders by phone or in person and create decorated products to meet customers’ requested size, flavor, and appearance.
• Decorate cakes and other bakery products using specified or custom designs, creams, frostings, and fillings; make icing and follow approved recipes.
• Assist the Bakery Manager with daily operations, including merchandising, ad execution, associate engagement, and customer service; perform manager duties in their absence.
• Oversee department inventory by monitoring weekly sales reports, product orders, and supplies, and support period-end physical inventory.
• Assist with scheduling, training, recognition, and delegation of work assignments; use the Learning Management System for current and new associates.
• Develop and implement merchandising plans that meet financial goals; follow weekly ads and specials, set appropriate pricing and production amounts, and enforce production-log policies.
• Check department deliveries and invoices for accuracy; assist with unloading and transporting merchandise, break down deliveries, and follow receiving, dating, restocking, and product-rotation practices.
• Monitor product quality and freshness, maintain required product logs, and remove and record out-of-code, spoiled, damaged, or otherwise unsaleable products according to company procedures.
• Control department expenses by improving operations and efficiency, managing labor costs, and reducing losses from damage, spoilage, and shrink.
• Keep the bakery stocked and appealing, make product suggestions, answer customer questions, and resolve concerns courteously.
• Assist with production of breads, pastries, and other baked goods as needed, following approved recipes and production logs.
• Support a smooth department workflow by cooperating with coworkers and supervisors and continuously improving job performance.
• Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
• Assist in other departments when called upon.
• Supervise department associates in partnership with or in the absence of the department manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED