Assistant Audio Engineer/AV Technician Part-time

Rock and Roll Hall of Fame & Museum•Cleveland, OH

24d•$0 - $18

About The Position

The Assistant Audio Engineer/AV Technician maintains and operates the Rock & Roll Hall of Fame Museum’s exhibits, including digitally controlled video projection systems, effects, lighting, sound, and visitor-gallery audiovisual elements. The role also provides audiovisual and technology support for special events, including setup, operation, and teardown, to help ensure a high-quality visitor and event experience. The position performs daily startup maintenance, monitors show quality, troubleshoots and repairs technology, supports presenters and event clients, and helps maintain theaters, galleries, exhibits, and performance spaces. It also manages preventive-maintenance procedures and materials replenishment, coordinates with vendors, and may direct or assist interns, contracted engineers, and stagehands during performances. The role requires collaboration, dependability, sound judgment, and the ability to manage multiple technical tasks in a public-facing venue.

Requirements

High school graduation or equivalent professional experience, with the ability to demonstrate basic oral, written, mathematical, and manual skills and communicate in standard English.
At least 2 years of theatrical or stage experience in stage management, automated theatrical lighting, and basic theatrical lighting fixture maintenance.
Ability to work 28 hours per week on any assigned shift, including evenings, weekends, and holidays; work rotating shifts and on short notice; remain reachable for client needs; and work additional hours when business needs demand.
PC skills and computer literacy with standard office-management software, including Microsoft Office applications.
Strong dependability and professionalism, with ability to manage complex and simultaneous processes in a visitor-venue or customer-service environment.
Troubleshooting, prioritization, and ability to work under tight time constraints and demanding show-delivery conditions.
Excellent interpersonal skills and ability to work with staff at different levels, handle shows for varied audiences, and exercise sound judgment in complex technological situations.
Ability to work independently and collaboratively, take initiative, manage multiple tasks and projects, learn, and build productive working relationships.
Ability to successfully pass a Rock & Roll Hall of Fame and Museum reference check, background investigation, and drug screening.
Ability to work in a windowless office, loud environments, confined areas, crowds, and varied weather and environmental conditions, including exposure to fumes, odors, gases, chemicals, and hot, cold, humid, dry, dusty, or wet conditions.
Ability to lift or move items weighing approximately 50 pounds; hear and communicate accurately; distinguish colors and judge distance and space; perform concurrent tasks; sit, walk, or stand for significant periods; and work on a ladder or personnel lift.

Nice To Haves

An additional 2 years of experience with automated show-control systems, audio systems, video servers, and projection systems.
Knowledge of theater sound and special effects, including show control, multiscreen digital projection, video servers, automatic lighting control, dimmers, strobes, air movement, fans, foggers, hazers, lasers, 3D mapping projection, ETC lighting controls, touch panels, theater lights, digital audio controllers and players, wireless microphones, HD projection, and live sound mixing.
Knowledge of Ethernet switching networks.
Alcorn-McBride programming experience.

Responsibilities

Set up and tear down audiovisual equipment for special events, including audio consoles, speakers, microphones, lighting fixtures, and projectors.
Mix audio and adjust audio, video, and lighting settings for events; operate equipment during events.
Perform start-of-day maintenance on exhibits, theaters, gallery lighting and sound, and audiovisual technology.
Troubleshoot and remedy technology problems during startup and performances, and continuously monitor audio, video, effects, and show quality.
Report issues to the Manager of Audiovisual Services and work with Events and Sales to address client needs.
Perform safety checks and ensure mechanical effects are in safe working condition.
Follow and improve theater preventive-maintenance and materials-replenishment procedures; file maintenance reports promptly.
Perform repairs and adjustments to technology in theaters, galleries, exhibits, and performance spaces.
Work with vendors and manage vendor work when vendors have primary responsibility for system elements.
Direct, manage, and assist intern staff, contracted engineers, and stagehands during performances.
Keep theater and exhibit equipment, rooms, and materials organized, clean, and show-ready, including theater auditoriums.
Ensure equipment and materials are handled, stored, and maintained according to manufacturer and integrator guidelines.
Provide input to the Manager of Audiovisual Services on show continuity, smooth show entry and exit, and stagecraft.
Assist presenters with touch-screen control panels, microphones, and automated door systems; host shows for guests as needed, potentially including public speaking.
Contribute to team-based solutions, collaborate with colleagues across teams, and perform other activities as necessary.