Assistant Aquatics Director

Crossroads YMCA•Crown Point, IN

8d•$19•Onsite

About The Position

The Assistant Aquatics Director supports the day-to-day operation and growth of aquatic programs at the YMCA, helping provide a safe, welcoming, and inclusive environment for participants, members, volunteers, and staff. Working closely with the Aquatics Director, this hands-on leadership role supports program operations, staff supervision and development, safety compliance, customer service, and exceptional aquatic experiences for the community. The position combines administrative responsibilities with substantial time supporting staff and participants in aquatic areas and delivering programs. The role involves working evenings, weekends, holidays, and occasional on-call shifts.

Requirements

Minimum of two years of experience in aquatics, recreation, or a related field.
Current Lifeguard certification.
Strong communication, customer service, and problem-solving skills.
Ability to work independently and collaboratively.
Proficiency with Microsoft Office and standard office software.
Ability to respond effectively during emergency situations.
Ability to lift up to 50 pounds.
Ability to stand, walk, sit, bend, and move throughout the workday.
Ability to work in humid, wet, and aquatic environments for extended periods.
Ability to work evenings, weekends, holidays, and occasional on-call shifts.
Ability to communicate effectively and monitor participant safety using visual, auditory, and verbal abilities.
High level of alertness, concentration, and initiative, particularly in safety-sensitive situations.
Ability to maintain a professional appearance and demeanor.

Nice To Haves

Previous experience supervising staff or leading aquatic programs.
Experience with scheduling, budgeting, and program administration.
Experience working in a YMCA or nonprofit environment.

Responsibilities

Assist with planning, coordinating, marketing, and evaluating aquatic programs and services.
Support the growth and quality of swim lessons, lifeguarding programs, aquatic fitness classes, and special events.
Monitor participant satisfaction and recommend improvements to member experiences.
Help ensure programs align with YMCA standards and community needs.
Assist with recruiting, interviewing, hiring, onboarding, and training aquatic staff.
Coach and support staff, provide performance feedback, help conduct evaluations, and support corrective action processes when needed.
Foster a positive, inclusive, and team-oriented work environment.
Actively supervise during assigned shifts and provide direct support to participants and staff in aquatic areas.
Assist with swim lessons, aquatic programming, special events, and operational coverage as needed.
Model professionalism, customer service, and safety.
Ensure staff maintain required certifications, including CPR/AED, First Aid, Lifeguarding, and Swim Instructor certifications.
Conduct and participate in emergency drills and in-service trainings.
Monitor safety practices and compliance with YMCA policies and industry standards.
Respond appropriately to emergencies and support incident management procedures.
Assist with scheduling, payroll processing, record keeping, and reporting.
Support budget management and help ensure programs operate within approved financial guidelines.
Maintain accurate records related to certifications, training, attendance, and safety compliance.
Assist with purchasing and maintaining aquatic equipment and supplies.
Respond professionally and promptly to member questions, concerns, and feedback.
Support YMCA fundraising efforts, including the Annual Campaign.
Collaborate with staff, volunteers, and community partners to strengthen YMCA impact and engagement.