Assistant Ambulatory Nurse Manager - Outpatient Surgery Center

Advocate Health and Hospitals Corporation • High Point, NC

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About The Position

The Assistant Ambulatory Nurse Manager supports nursing operations in the operating room at Premier Surgery Center. This role helps ensure respectful, culturally competent, patient-centered care; promotes patient advocacy, service recovery, privacy, and confidentiality; and supports a safe environment and quality improvement. In collaboration with the Nurse Manager and management team, the assistant manager supports staffing and personnel activities, operational planning, policy implementation, quality metrics, inventory, and budget recommendations. The role also performs and maintains competency in assigned point-of-care testing.

Requirements

• Bachelor’s degree in nursing and graduation from an accredited School of Nursing.
• Current Registered Nurse (RN) license in the applicable state.
• Basic Cardiac Life Support (BCLS) certification.
• Excellent oral and written communication skills.
• Ability to organize and supervise clinical nursing care delivery.
• Negotiation and conflict-resolution skills.
• Performance-improvement skills.
• Practice-innovation skills.
• Knowledge of professional nursing practice theory.
• Resilience and flexibility in a changing environment.
• Ability to function effectively under stressful and difficult situations.
• Ability to work effectively with a team.

Nice To Haves

• Two years of acute-care nursing experience within the past 10 years.
• Previous supervisory or management experience.
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) may be required within one year in select clinical areas.

Responsibilities

• Ensure care is delivered with respect for patient rights and cultural competence.
• Facilitate patient-centered care, promote service recovery, and support the nursing professional model.
• Maintain privacy, confidentiality, and security for patients and staff.
• Advocate for staff and patients to support optimal patient care.
• Interface with patients and families to ensure care is consistent with expectations.
• Support quality improvement and systems thinking by communicating the clinic and organization’s mission.
• Collaborate with the management team to develop, implement, and evaluate policies and procedures that improve care quality and operational efficiency.
• Promote a culture of safety and ensure compliance with hospital policies, procedures, quality-control practices, safety objectives, and environmental and infection-control requirements.
• Coordinate appropriate quality-control and performance-improvement activities with staff.
• Audit and maintain clinic metrics for unit and organizational goals.
• Collaborate with the Nurse Manager on hiring and performance management.
• Collaborate with the Nurse Manager to plan, schedule, and organize work, distribute and delegate assignments, and use personnel, space, and facilities efficiently.
• Monitor staff utilization according to credentials, education, and experience, considering the patient population.
• Assess, coach, and monitor staff practice.
• Maintain unit inventory and supplies.
• Collaborate with the Nurse Manager on management reports and budget recommendations.
• Perform and maintain competency for assigned point-of-care testing, ensuring compliance with WFBH policies and applicable state and federal regulations.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health-care and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined-contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with premium pay for eligible positions and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager