Assistant Administrator

iCare Financial Services•Oak Park, IL

11d•Onsite

About The Position

Oak Park Oasis is seeking an experienced, energetic, compassionate, and results-driven Assistant Administrator to join its leadership team in Oak Park, Illinois. The Assistant Administrator supports daily facility operations and coordination across departments, helping promote exceptional customer service, quality of care, and quality of life for residents in a resident-centered long-term care setting. The role assists the Nursing Home Administrator with regulatory compliance, operational priorities, budgeting and resource use, quality improvement, staff support, communications, resident and family satisfaction, and other facility activities as assigned.

Requirements

Bachelor's degree.
Successful completion of applicable pre-employment background screening, consistent with Illinois law.
Long-term care facility experience and knowledge of federal and Illinois nursing facility regulations.
Excellent communication, leadership, organization, problem-solving, and customer service skills.
Ability to collaborate across departments and manage competing priorities.

Responsibilities

Assist the Nursing Home Administrator with daily facility operations and coordination across nursing, social services, dietary, housekeeping, maintenance, admissions, and business office functions.
Support compliance with applicable federal and Illinois regulations and facility policies, including survey readiness, documentation, and follow-through on corrective action plans.
Assist with budgeting, expense monitoring, staffing and overtime review, and responsible use of facility resources while supporting resident care needs.
Help translate facility goals into departmental action plans, monitor operational priorities, and support timely resolution of day-to-day issues.
Advocate for residents' rights, dignity, preferences, and quality of life, keeping residents at the center of operational decisions.
Represent Oak Park Oasis professionally with community partners, referral sources, public officials, and government agencies, as directed by the Nursing Home Administrator.
Promote clear, timely communication among residents, families, staff, and department leaders; assist with concerns and follow up on service-related issues.
Participate in Quality Assurance and Performance Improvement (QAPI) activities, helping identify trends, track action items, and support improvements in resident outcomes and satisfaction.
Support department leaders with staff orientation, training coordination, teamwork, and accountability while fostering a respectful workplace.
Demonstrate kindness, compassion, honesty, and integrity, and protect confidential resident, employee, and facility information.
Help build a culture of responsive customer service and support admissions coordination, resident and family satisfaction initiatives, and emergency preparedness activities as assigned.