Assistant-Administrative

IU Health • Indianapolis, IN

3d • Onsite

About The Position

This position supports both new and established patients within Developmental Medicine by coordinating and managing scheduling needs. The role requires strong attention to detail, effective communication, and the ability to navigate a fast-paced, team-oriented environment.

Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

• Experience with Cerner scheduling strongly preferred
• Prior scheduling experience required; Epic experience a plus
• Ability to navigate multiple platforms (Outlook, Luma, Backline, Jabber, Teams, GLOBO HQ, RedCap)
• Strong multitasking skills with ability to manage competing priorities
• Experience working in a complex or matrixed environment preferred
• High level of accuracy, attention to detail, and communication skills
• Demonstrates initiative and proactive problem-solving

Responsibilities

• Schedule Developmental Medicine appointments accurately and in a timely manner
• Maintain patient documentation in Cerner (e.g., phone notes, interpreter orders, referrals)
• Communicate effectively with providers, team members, and other departments
• Ensure optimal utilization of provider schedules to support patient care
• Cover scheduling line and support internal scheduling pools as needed

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED