Assistant Account Manager
About The Position
ASSISTANT ACCOUNT MANAGER, Account Services Department (This position will be based out of our Syracuse, NY office) Assistant Account Manager works with and provides support to account managers, senior account managers and directors to understand clients business, results needed and their impact. This includes but not limited to: coordinating meetings, drafting & distributing meeting notes, Click Up tasks, research and overall client support. Ability to communicate professionally and handle a variety of tasks and projects with increased independence and sound judgment. Expectations Implementer & solutions provider. Become a project expert. Contribute to ideation. Run ideas & thoughts through SMEs & supervisors. Ask questions to learn and clarify.
Requirements
- 1+ years of relevant experience
- Bachelor’s degree in advertising, marketing, business or related degree required
- CPG experience is preferred
- Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies
- Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications
- Ability to communicate effectively, both orally and in writing
- Ability to read, write, analyze and interpret general business periodicals and professional journals
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
- Ability to analyze and solve problems
- Excellent organizational skills
- Excellent attention to detail
- Ability to work independently and as part of a team is a must
Responsibilities
- Typical day-to-day management of clients requests with clear, organized communications & materials including presentations, documentation, Click Up tasks and overall QA & QC of deliverables.
- Excellent organization & high level of attention to detail.
- Proactively contribute ideas to the project; making recommendations to account lead on how to improve the project.
- Establish relationships with lower tier clients, creative teams and other departments/partnerships.
- Work internally with team members to facilitate the delivery of high quality outputs.
- Develop workback plans and timelines with the assistance of AM/AS/AD to ensure deliverables are on time and on budget.
- Basic understanding of staffing & scoping requirements to develop estimates/SOWs to be reviewed by team lead.
- Work alongside account team members to develop simple briefs.
- Basic analysis and presentation of client’s business results and competitive landscapes to clients and agency team members.
- Demonstrate the ability to solve problems whenever challenges/concerns arise.
- Works well with and demonstrates respect for colleagues at all levels and contributes positively to the work environment.
- Crafts meeting notes, project statuses with minimal edits that can be forwarded to the client.
- Consistently meets project deadlines set by the team.
- Uphold agency core values.
- Enter time on a daily basis.
Benefits
- Hybrid work – split your week between working in our office or at home
- Generous PTO policy, including flex time
- Paid parental leave
- Medical, vision, dental benefits
- Resources for savings and investments such as our 401(k) plan with company match
- Company-sponsored events and swag
- Dog friendly work environment
- Opportunities to learn, develop, network, and connect
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
