Assistant Account Manager - Security and Events

GardaWorld•New York, NY

2d•Onsite

About The Position

Join Our Team as an Assistant Account Manager! Are you ready to elevate your career in crowd management, supporting major venues in professional sports? Do you thrive in dynamic environments and love the thrill of event management? Imagine being at the heart of the action, where every event is a new adventure! At Best Crowd Management, you’re not just part of the team; you’re a vital player in creating unforgettable experiences. Whether it’s the roar of the crowd at a concert, the excitement of a sports game, or the sophistication of a corporate event, you’ll be there ensuring everything runs smoothly and safely. We offer top-notch training, competitive pay, and a clear path for career growth. Plus, you’ll work alongside passionate professionals who value teamwork and excellence. Join us and turn every day into an exciting opportunity to make a difference!

Requirements

Previous event and/or crowd management experience
Ability to perform tasks in a highly professional manner in a customer service-driven industry.
Excellent oral and written communication skills.
Respond effectively to changes and handle emergencies with ease.
Minimum 1-3 years of professional-level experience.
High School Diploma or equivalent.

Nice To Haves

Prior experience in security, event staffing, law enforcement, or military is a plus.

Responsibilities

Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently.
Assign tasks, direct work, and provide on-the-job training to event supervisors and staff.
Address and resolve service concerns, respond to incidents, and maintain positive client relationships.
Be the go-to person for client or site emergencies, ensuring timely and effective communication.
Oversee shift supervisors, coach and train staff, and evaluate performance.
Ensure all procedures and training materials are up-to-date and all positions are well-maintained.