Assignments Coordinator

INNOVATIVE CLAIMS SERVICE LLC•Brentwood, MO
•$17 - $19•Hybrid

About The Position

Innovative Claims Services, a progressive industry leader that provides comprehensive and tailored services for the insurance and transportation industries, is seeking an Assignments Coordinator to work on behalf of our clients and provide support to the insurance adjusters. The Assignments Coordinator provides assistance to the insurance adjuster by way of helping assign appraisers to inspect damaged vehicles and other forms of property. They will also follow up on existing claims, update ICS systems with relevant data, evaluate and forward data to our clients, and facilitate cooperation with other departments by making sure relevant information is promptly shared. This is a top role for the company and offers career and financial growth opportunities, as well as a path to leadership. While prior experience in auto insurance claims, working with appraisals, adjusters, inspections, customer service, administrative work, or mechanical aptitude is a plus, No Experience is Required. If you are serious about your career and looking for an opportunity and place to start leveraging your prior work experience, research, and communication skills, READ ON to learn more about the company, role, and benefits & perks of working for ICS.

Requirements

  • Good at critically reading, analyzing, and acting upon information.
  • Ability to accurately enter and relay data.
  • Good verbal and written communication skills.
  • Prior experience in auto insurance claims is a plus.
  • Prior experience working with appraisals is a plus.
  • Prior experience working with adjusters is a plus.
  • Prior experience with inspections is a plus.
  • Prior customer service experience is a plus.
  • Prior administrative work experience is a plus.
  • Mechanical aptitude is a plus.

Responsibilities

  • Assigning appraisers to inspect damaged vehicles and other forms of property.
  • Following up on existing claims.
  • Updating ICS systems with relevant data.
  • Evaluating and forwarding data to clients.
  • Facilitating cooperation with other departments by ensuring prompt sharing of relevant information.
  • Communicating with independent appraisers.
  • Coordinating with locations holding damaged goods.
  • Communicating with insureds and claimants.
  • Analyzing incoming reports, filing them correctly, updating the claim, and alerting necessary parties to changing information.
  • Communicating with insurance adjusters regarding their needs.
  • Keeping expenses related to adjusting within the client's pricing preferences.

Benefits

  • Option for a Hybrid work schedule after the first 90 days (3 remote, 2 in-office)
  • Flexible shift times
  • More flexibility freedom to support optimal work/life balance
  • Casual, fun, friendly, and low-stress office environment
  • Generous PTO (12 days per year & 8 Paid office closures)
  • Option to work overtime
  • Employer subsidized medical benefits
  • 100% 401k match
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