Asset Services Technical Director

JLL•Atlanta, GA

7d•$135,000 - $165,000•Remote

About The Position

The Asset Services Technical Director is a senior leader within JLL Real Estate Due Diligence (JREDD), providing strategic direction and national operational oversight for Facility Condition Assessment (FCA) and Regulatory Compliance Audit services. The role partners directly with the Global Leader of Asset Services to shape and execute business strategy, grow revenue, and maintain technical and professional excellence. It provides enterprise-level leadership in technical operations, talent development, quality and risk management, and service innovation, while directing complex, multi-market client portfolios and representing Asset Services in strategic business development and industry engagements. The Technical Director leads national production operations for the Facility Condition practice, supports financial performance, reviews FCA reports, and maintains executive client relationships. The position oversees service frameworks, technical standards, processes, staffing strategies, and project management practices across geographies. It also serves as a senior subject matter expert in building systems and conditions, including MEP, structural, building envelope, seismic risk, and ADA compliance. The position provides formal supervision and senior leadership across multiple teams, including involvement in hiring, promotion, performance management, workforce planning, and staff development. The role requires a bachelor's degree in architecture, engineering, or a related technical discipline; an active PE or RA license; and extensive commercial building evaluation, client management, and senior leadership experience. It is remote, based in Atlanta, Georgia, and does not provide visa sponsorship. Expected compensation is $135,000–$165,000 per year.

Requirements

Bachelor’s degree in architecture, engineering, or a related technical discipline.
Active Professional Engineer (PE) or Registered Architect (RA) license.
At least 15 years of progressively responsible commercial building evaluation experience, including extensive application of ASTM E2018 and Facility Condition Assessment methodologies across diverse asset classes.
At least 12 years of experience in client management, strategic account development, and leadership of multidisciplinary technical service teams.
At least five years of senior leadership experience directly managing multilevel teams and demonstrating accountability for business-line financial performance.
Demonstrated record of driving revenue growth, managing operational costs, and scaling technical service organizations nationally or across multiple markets.
Expert-level knowledge of FCA scope requirements and specialty applications, including seismic, roofing, building envelope, conveyance, ADA, and MEP evaluations.
Exceptional ability to analyze complex business and technical documents and translate findings into strategic recommendations for executive and client audiences.
Distinguished written, verbal, interpersonal, and consultative communication skills, including the ability to represent the organization in senior client and industry engagements.
Ability to resolve sensitive, high-stakes issues with clients, regulators, and internal leadership using sound judgment and diplomacy.
Experience presenting strategic briefings, technical content, and business cases to C-suite and board-level audiences.
Advanced knowledge of financial principles and performance metrics, with the ability to develop business cases, interpret financial statements, and manage complex P&L responsibilities.
Exceptional analytical and strategic problem-solving skills and expert independent judgment.
Advanced proficiency with technology platforms and Microsoft Office Suite.
Strong time management, organization, prioritization, and negotiation skills; ability to lead multiple high-value concurrent engagements.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Advanced degree preferred.
Familiarity with project management, data analytics, and reporting tools relevant to technical due diligence services.

Responsibilities

Lead and oversee national production operations for the Asset Services Facility Condition practice, supporting revenue targets, gross profit margin, and overall business-line financial health.
Review Facility Condition Assessment reports at a senior level for compliance with JREDD quality standards, client protocols, ASTM E2018, and applicable regulatory frameworks.
Develop and maintain executive-level client relationships, identify opportunities to expand service scope, resolve escalated issues, and align service delivery with client portfolio objectives.
Partner with the Global Leader of Asset Services to define and implement business strategy, including market expansion, service innovation, and competitive positioning.
Provide executive oversight of national project management staff and promote consistent policies, technical standards, and operational procedures across geographies.
Serve as a senior subject matter expert in building systems and conditions, MEP, structural systems, building envelope, seismic risk, and ADA compliance in FCA work.
Lead enterprise business development efforts, including pursuit strategies, RFP responses, and presentations of Asset Services capabilities to internal JLL business groups and external clients.
Design, develop, and govern standardized service templates, scope frameworks, and field assessment tools for scalable FCA delivery.
Monitor industry trends, regulatory developments, and emerging best practices to guide service evolution and technical leadership.
Provide formal supervision across multiple functional and operational teams, including decisions and recommendations relating to recruitment, selection, promotion, advancement, and corrective action.
Establish and monitor staffing strategies, workforce planning, and resource allocation in line with revenue goals and national service demands.
Oversee performance management, development planning, and compensation recommendations for direct reports and their teams.
Mentor and coach team members, develop future leaders, and reinforce a culture of accountability, collaboration, and professional excellence.
Set and adjust priorities, deadlines, and resource allocation across the national Facility Condition practice.