Asset Recovery Professional - HYBRID - DALLAS - TEXAS

Motorola Solutions•Dallas, TX
•Hybrid

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. The SCM division is a Skip Tracing, Forwarding, Data Skip and Impound division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. We are seeking an experienced Asset Recovery Professional that will manage a full queue of assignments. This position is responsible for locating bank & finance customers and vehicles subject to repossession nationwide. This is not a collections or sales job, however, this position does involve outbound phone contact with customers, field contractors and client bank employees.

Requirements

  • High School Diploma or equivant is REQUIRED
  • Legal authorization to work in the U.S. indefinitely is required.
  • Strong communication skills and phone skills to give clear and concise direction.
  • Experience interacting with business clients via phone/email
  • Strong multi-tasking and organizational skills
  • Strong attention to detail
  • Professional appearance and demeanor
  • High level of experience using G-Suite, MS Office and related applications

Nice To Haves

  • 1 to 2 years of Automotive Industry, or Collection/Repossession experience is highly preferred

Responsibilities

  • Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
  • Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software)
  • Work closely with repossession agents to coordinate activities
  • Manage the repossession process for bank clients
  • Work closely with bank employees
  • Perform in depth people/vehicle location searches
  • Proactively monitor accounts and address a variety of issues
  • Make phone contact with customers, field agents, and while skip tracing

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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