Asset Protection Supervisor

BJ's Wholesale Club • Tyler, TX

5d • $21 • Onsite

About The Position

BJ's Wholesale Club is seeking an Asset Protection Supervisor to join their team. This role is responsible for safety, asset protection, and inventory control within the club. The supervisor will lead and execute inventory counts, manage team members in asset protection and inventory control, and ensure a safe club environment through theft deterrence strategies, member engagement, and adherence to safety standards. The position also involves managing physical and systemic processes, reverse logistics, and ensuring inventory accuracy. The supervisor will monitor and execute all company asset protection programs.

Requirements

• High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
• Prior, asset protection, safety, and/or inventory control experience preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Forklift experience preferred.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• College degree
• Big box wholesale, retail, grocery and/or management experience
• Prior, asset protection, safety, and/or inventory control experience
• Forklift experience

Responsibilities

• Responsible for safety, asset protection, and inventory control.
• Leads and executes inventory counts, supervises, and directs the work of Team Members in the asset protection and inventory control departments.
• Creates and maintains a safe club environment through the execution of theft deterrence strategies, member engagement and delivery of our safety standards.
• Manages physical and systemic processes, reverse logistics processes, and ensures inventory controls and count accuracy in the club.
• Monitors and executes all company asset protection programs.
• Teaches, coaches, and leads through the club level training process.
• Supports team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drives a culture of development, strategic thinking and acting, ethical decision making and engagement.
• Leads with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensures a safe and positive environment and experience for the team members.
• Embraces inclusion and diversity, by working together with collaboration and respect.
• Acknowledges team member success, works as a team to achieve goals, identifies and retains top talent.
• Guarantees service excellence through all points of contact.
• Sets service standard expectations for all team members.
• Provides team support and empowerment to resolve every member concern.
• Ensures a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA), Fast, Friendly Full, Fresh, Clean.
• Leads teams to deliver GOLD club standards daily.
• Defines and models GOLD - Grand opening look daily.
• Ensures all items are stocked and promotional plans are executed.
• Maintains visible accurate signage.
• Ensures club is clean and organized, inside and out.
• Ensures perishable areas are stocked and rotated with cold chain maintained.
• Acquires a deep knowledge of key metrics and reporting for total club and department performance.
• Drives performance and profitability by using reporting to identify trends and areas of opportunity.
• Has the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
• Communicates a simple message to the team on the connection between consistent operational performance and achieving club financial targets.
• Performs safety inspections. Instructs on accident prevention techniques and assists in accident investigations.
• Handles worker’s compensation and general liability rates.
• Develops/teaches company asset prevention programs and initiatives.
• Leads, executes, and investigates results from inventory count program.
• Performs inventory counts.
• Manages inventory control functions. Oversees count teams, programs. Implements best practices and programs focused on operational shrink deterrence.
• Oversees Inventory Control Driver and assigned responsibilities.
• Oversees RTV process and ensures the accuracy of damage and return to vendor and transfers. Validates that all merchandise leaving the back doors has been processed per company guidelines.
• Develops effective and productive teams in the asset protection and /inventory control departments through selection, training, managing, assessment, evaluating performance, coaching, motivating and performance management when necessary.
• Executes Asset Protection Routines as outlined in the Asset Protection Supervisor Calendar.
• Completes weekly review of the club shrink report, monthly annotation on the shrink (over $500) report and investigates/resolves variances accordingly.
• Plans and executes cycle inventory preparation process.
• Executes merchandise protection standards focused on current club theft trends.
• Partners with RAPM and investigates internal and external theft, fraud, and organized retail crime cases.
• Communicates results of investigations and provides updates to leadership based upon facts of each case.
• Conducts weekly CCTV review per the Asset Protection calendar.
• Completes weekly data entry of inventory recoveries per the Asset Protection calendar.
• Completes monthly review of the club shrink report. Investigates variances accordingly and annotates findings.
• Manages, reviews, and resolves losses identified through exception-based reporting and cash variances.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ's Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED