Asset Protection

Scheels • Wichita, KS

5h • Onsite

About The Position

This role is responsible for asset protection within the store, focusing on preventing theft and fraud, maintaining safety, and assisting customers. The Asset Protection associate will observe customers and employees for suspicious activity, address external theft concerns through a visible presence and apprehension when appropriate, monitor video surveillance, and conduct interviews. They will also collaborate with law enforcement and other retailers on organized retail crime. Additionally, the role involves assisting with cash handling, monitoring store compliance with policies, and maintaining records. Safety responsibilities include mitigating security risks, assisting customers, examining property brought into the store, patrolling facilities and parking areas, and completing safety reports.

Requirements

• High School Diploma/GED
• Proven track record of strong communication and organization skills

Nice To Haves

• College graduate preferred
• Prior Loss prevention (2-3 years)

Responsibilities

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Assist leadership with cash handling and transfers
• Observe customers and associates for potential acts of theft or fraud
• Addressing external theft concerns through uniform presence with strategic methods, as well as apprehending shoplifters when appropriate, according to company policy, ethical standards, and guidelines
• Monitor video via CCTV and conduct on-site interviews
• Documenting incidents by creating objective and thorough reports in a timely manner
• Maintaining all apprehension and investigation records according to company standards
• Developing and maintaining knowledge and use of CCTV surveillance equipment
• Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a highly visible deterrent to crime and positively influence the security incident rate, as well as assist with inventory controls
• Ability to work night, weekend, and/or early morning hours based on business needs
• Help mitigate security risks to provide a safer environment for employees and customers
• Welcome all customers, visitors, and vendors professionally, and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
• Examine and properly tag property being brought into the stores, including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
• Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage—including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off
• Holiday pay
• Maternity leave
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED