Asset Protection Specialist

HelloFresh • Newark, NJ

17h • Onsite

About The Position

The Asset Protection Specialist will conduct internal theft investigations, identify theft trends, and drive a theft prevention culture. This role involves using technology, reporting, and surveillance tactics to reduce shortage by improving processes and standards. The specialist will also identify, escalate, and support internal theft investigations, gather intelligence to prevent theft, and utilize video systems to monitor activity. Responsibilities include responding to incidents, documenting them according to AP standards, and leading a physical safety and secure culture for employees. The role requires providing excellent service, demonstrating ethical conduct, safety, and compliance, and performing other duties as needed in a fast-paced environment. Collaboration with HR, ER, LR, and Operations is essential, with a focus on safety and health. The specialist will assist with accident/injury investigations, the site emergency action plan, and liaise with local first responders. Continuous improvement principles will be used to enhance standards and outcomes. The role requires effective listening, rapport building, and communication at all levels, acting as a trusted advisor. The specialist must recognize and resolve ambiguous or challenging situations, focus on exceeding goals, and improve efficiency. Identifying system errors, available resolutions, and completing tasks are also key aspects of the role.

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older.
• Learn and adapt to current technology needs.
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently.
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

Nice To Haves

• Preferred 2-3 years of retail or distribution asset protection experience.
• Welcoming and helpful attitude toward visitors and employees

Responsibilities

• Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.
• Identify, escalate, and support internal theft investigations at the direction of AP leadership.
• Prevent theft by gathering intelligence and communicating important issues.
• Understand and appropriately use video systems to monitor theft activity and support internal cases.
• Respond to incidents and submit appropriate documentation for all incidents following AP standards.
• Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
• Provide service and a working experience that meets the needs of the team members and management teams.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Perform other duties based on business needs in a fast-paced environment.
• Work with HR, ER, LR and Operations with the utmost regard for the safety and health at HelloFresh.
• Assist safety, claims, and management teams during accident or injury investigations.
• Assist with the site emergency action plan and liaison with local first responders when needed.
• Use continuous improvement principles to identify ways to improve our standards and outcomes.
• As a partner to the business, you effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.
• Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.
• Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.

Benefits

• Competitive hourly rate
• 401K company match that vests immediately upon participation
• Generous PTO and additional sick leave
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees