Asset Protection Partner

sephora.com • Montreal, QC

27d • Onsite

About The Position

The Asset Protection Partner is responsible for protecting the assets of a store against theft and collaborating with the Leadership team to maintain operational controls aimed at reducing shortage. This role involves both loss prevention activities, such as surveillance and apprehension, and operational duties like conducting audits and assisting with inventory. The partner is expected to provide professional service to clients, adhere to legal and company policies, prepare reports, and maintain relationships with internal and external partners. They also contribute to employee training on loss prevention awareness and may be required to testify in court.

Requirements

• 1 year of asset protection/loss prevention experience in a retail environment.
• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
• Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
• A High School graduate or equivalent.
• Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
• Availability to work at multiples locations within a market.

Nice To Haves

• Proficiency in Windows, Word and Excel is desirable.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
• Conduct store self-audits, checklists and safety inspections.
• Communicate findings to store Leadership team and District Loss Prevention Manager.
• Assist store Leadership team with inventory preparation and process.
• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
• Meet the required minimum number of weekly shifts/hours (16-20 hrs/week for Part Time).

Benefits

• Performance-based bonus opportunities
• Competitive benefits program
• Robust learning and development initiatives aimed at promoting employee support and recognition

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED