Asset Protection Partner
Sephora•Toronto, ON
•Onsite
About The Position
The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.
Requirements
- 1 year of asset protection/loss prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
- Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
- Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
- A High School graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
- Availability to work at multiples locations within a market.
Nice To Haves
- Proficiency in Windows, Word and Excel is desirable.
Responsibilities
- Provide friendly, professional and knowledgeable service to clients as needed.
- Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
- Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
- Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
- Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
- Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
- Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
- Conduct store self-audits, checklists and safety inspections.
- Communicate findings to store Leadership team and District Loss Prevention Manager.
- Assist store Leadership team with inventory preparation and process.
- Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
- Must meet the required minimum number of weekly shifts/ hours Full Time: 30-40 hrs/week Part Time: 16-20 hrs/week
Benefits
- performance-based bonus opportunities
- a competitive benefits program
- robust learning and development initiatives
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
