Asset Protection Lead

Scheels•Grand Forks, ND
•Onsite

About The Position

Scheels Company Goals: We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. What We Commit To – Our Employee Ownership Values As an employee-owner, you’re expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrier–it’s a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationships–with customers and with each other We act with transparency, fairness, and respect at all times

Requirements

  • The ideal candidate will have an associate’s degree in Criminal Justice, Occupational Safety, or a related field preferred and/or 2-3 years of experience
  • Experience in leading associates at a high level
  • Proven track record of strong communication and organization skills
  • Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum, aka pepper spray) foam deployment

Nice To Haves

  • Preference for candidates with prior Loss prevention (2-3 years) and/or Scheels leadership experience

Responsibilities

  • Develop and maximize the effectiveness of the Asset Protection Team through continuous training per Scheels' expectations and policies
  • Elevate the customer experience by maintaining a highly visible appearance to create a welcoming and safe environment for customers and associates
  • Complete routine audits that include commission, employee purchase, and time clock expectations, and prepare detailed and accurate reports promptly
  • Conduct safety walks per a routine to identify, solve, follow up, and raise awareness for all Scheels staff
  • Protect company assets, including associates, customers, merchandise, and the physical structure of the store
  • Conduct surveillance visually and/or by effectively utilizing surveillance equipment throughout the store
  • Properly obtain, store, and log all relevant evidence per Scheels procedures, and maintain a high degree of confidentiality
  • Assist in investigating irregularities in Firearms regarding compliance or process concerns.
  • Collaborate with Leadership to monitor store compliance per Scheels' policies and expectations
  • Take appropriate action per Scheels' standards and expectations to prevent theft, apprehending individuals engaged in theft when prevention is not effective
  • Ability to work nights, weekends, holidays, and/or early morning hours based on business needs

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with Roth options
  • Associate discounts
  • Full health coverage—including medical, HSA, dental, and vision
  • Accident and hospital indemnity insurance
  • Employee Assistance Program
  • Time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave
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