Asset Protection Lead - Full Time

Belk•Lumberton, NC

12h

About The Position

The Asset Protection Lead supports the store in reducing shortages and improving profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. It embodies the Asset Protection Mission Statement by protecting company profitability, serving as a change agent, and promoting teamwork, collaboration, trust, and accountability. This is an hourly position.

Requirements

At least 1 year of retail experience and/or Asset Protection experience.
Dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Identify and prevent theft, fraud, and dishonesty to support shortage reduction.
Maintain knowledge of company policies and procedures and ensure consistent store communication.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
Lead store awareness training, data security compliance, and AP system application.
Ensure adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks, and model behaviors that build team knowledge.
Support onboarding, teaching opportunities, and continued associate learning to improve execution of AP programs.
Maintain confidentiality, safeguard sensitive information, and remain composed during investigations and business continuity matters.
Adapt tactics and shift resources in response to changing circumstances and business needs.
Build working relationships with local law enforcement to support collaboration and case resolution.
Ensure store systems function properly and promptly report outages, risks, and safety concerns.