Asset Protection Lead - Full Time

Belk•Lumberton, NC

About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This hourly role leads process improvement and ensures compliance with asset protection strategies, procedures, and policies. The role protects company profitability, supports change, and promotes a store culture of teamwork, collaboration, trust, and accountability. The Asset Protection Lead helps prevent theft, fraud, and dishonesty; supports investigations and incident reporting; leads awareness training and data security compliance; and helps associates learn and execute asset protection programs. The role also maintains confidentiality, adapts tactics and resources to business needs, builds relationships with local law enforcement, and ensures store systems are functioning properly.

Requirements

Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
At least 1 year of retail experience or asset protection experience, and dedication to customer service excellence.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Support shortage reduction by identifying and preventing theft, fraud, and dishonesty.
Maintain knowledge of company policies and procedures and ensure consistent communication throughout the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
Lead store awareness training, data security compliance, and asset protection system application.
Ensure store adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks, and model behaviors that build team knowledge.
Support onboarding, teaching opportunities, and continued associate learning to improve execution of asset protection programs.
Maintain confidentiality and safeguard sensitive information.
Adapt to changing circumstances, adjusting tactics and shifting resources based on business needs.
Foster working relationships with local law enforcement to support collaboration and case resolution.
Ensure store systems are working properly and promptly report outages, risks, or safety concerns.