Asset Protection Investigator
About The Position
The Asset Protection Investigator assists with investigations of policy violations, safety incidents, and crimes as directed. The position also conducts audits, performs general administrative asset protection duties, and carries out safety and security functions as required. The investigator reports to the Director of Asset Protection Safety and does not supervise others. The role involves preparing accurate reports, reporting incidents to appropriate managers or supervisors, and ensuring audits and investigations are conducted with integrity and completed promptly. The investigator helps report, prevent, detect, investigate, and resolve internal and external matters; performs assigned security and safety inspections; and maintains confidentiality. The position may also handle asset protection analyst functions, such as access-control systems, GPS tracking for transportation, alarm reporting, case tracking, civil-demand filing, exception-reporting systems, and administration of the company badge system. The investigator communicates with management, coworkers, program participants, and the public, and helps maintain a safe working environment. The position requires travel between store locations, driving on company business, and overtime as required. The employee must safeguard company property, follow safety rules and company policies, cooperate with colleagues, and may work with or train program participants.
Requirements
- High school diploma or GED.
- Two years of prior experience in security, military, law enforcement, or retail sales operations, or a combination of these fields; alternatively, current student status with at least 12 completed criminal justice college units graded C or better.
- Ability to work at multiple store locations and flexible hours, and to be on call 24 hours.
- Ability to work with minimal supervision.
- Valid California driver's license and proof of liability insurance.
- Ongoing safe driving record with no DMV traffic violations, including in the SAMBA data source.
- Must notify Risk Management/Asset Protection of DMV infractions that may affect the ability to drive on company business.
Responsibilities
- Prepare accurate reports and forms, and report incidents to the appropriate managers or supervisors.
- Conduct internal audits and investigations with integrity and in a timely manner.
- Help report, prevent, detect, investigate, and resolve internal and external investigations.
- Perform security and safety inspections as directed.
- Maintain confidentiality of information.
- Communicate with management, coworkers, program participants, and the public.
- Provide leadership to help maintain a safe working environment throughout the company.
- May perform asset protection analyst functions related to access-control systems, GPS tracking for transportation, alarm reporting, investigations, case tracking, civil-demand filing, and exception-reporting systems.
- May maintain the GIOC badge system and distribute and collect company badges.
- Safeguard company property, including donated goods, and report theft or unauthorized possession.
- Follow safety rules, company policies, and procedures, and promote cooperation and teamwork.
- Assist coworkers and share knowledge and information as needed.
- Work with, train, or serve as a positive example for program participants receiving training at Goodwill.
- Drive on company business and work overtime as required.
- Perform other tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
