About The Position

The Asset Protection Detective is responsible for protecting the assets and people of the assigned Bloomingdale’s location. The role includes investigative work, using technology and analytics, and maintaining a high degree of professionalism while performing duties in the store. Bloomingdale’s provides an Asset Protection/Loss Prevention training program to equip detectives with the knowledge and tools for the role and support growth in responsibility. The position involves welcoming customers on the selling floor, identifying and apprehending individuals suspected of shoplifting, contributing to shortage reduction efforts in partnership with store departments, and maintaining building safety and security. Detectives may open and close the building when appropriate.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Must satisfy licensing requirements where required by state or local jurisdiction.
  • Experience operating and monitoring CCTV systems.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to apprehend shoplifters.
  • Ability to stand and walk for prolonged periods, sustain long periods in enclosed surveillance areas, and frequently lift or move up to 30 pounds; the role may also involve reaching above eye level, stooping, kneeling, or crouching.

Responsibilities

  • Greet and welcome customers while on the selling floor.
  • Identify, observe, and apprehend individuals committing theft by shoplifting.
  • Apply knowledge of state laws and statutes related to shoplifting and apprehensions.
  • Participate in the store shortage reduction program, including partnering with specific departments.
  • Maintain building safety and security, and open and close the building when appropriate.
  • Operate and monitor CCTV systems.
  • Maintain professionalism while performing asset protection duties.

Benefits

  • Day-1 medical, dental, and vision benefits for eligible colleagues
  • Competitive pay
  • Paid time off
  • Flexible holiday time off and flexible scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits, including pet, home, and auto insurance
  • 401(k) plan options
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee discount at Bloomingdale’s and Macy’s stores
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