Seasonal Asset Protection - Coordinator - Oak Park Mall

Nordstrom•Overland Park, KS
•Onsite

About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The coordinator works closely with the Asset Protection Manager, store leadership teams, Store Operations, Asset Protection functions, and local law enforcement agencies. This is a hands-on, high-volume role involving continuous movement and physical labor for 6–8 hours per shift. Physical tasks include frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise; reaching above the head; and lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

  • At least 1 year of retail or asset protection experience.
  • A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
  • Strong organizational and time management skills.
  • A calm and professional approach to handling safety-related situations.
  • Strong accountability, initiative, and confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule based on business needs.
  • Ability to perform the physical requirements of the role, including continuous movement for 6–8 hours per shift and lifting items up to 10 pounds regularly and up to 25 pounds occasionally.

Nice To Haves

  • Knowledge of CCTV systems and basic computer skills.
  • Comfort using surveillance, reporting, and monitoring technologies.

Responsibilities

  • Monitor CCTV and conduct surveillance to identify suspicious activity.
  • Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
  • Enforce safety and security procedures to promote a safe store environment.
  • Execute shrink reduction strategies using RFID and other reporting tools.
  • Complete accurate and timely incident, investigation, and security metric reports.
  • Assist in training store teams on asset prevention.
  • Partner with management on action plans.
  • Connect with local law enforcement.

Benefits

  • Medical and vision insurance options.
  • Dental insurance options.
  • Retirement benefits, including 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • The position may be eligible for performance-based incentives or bonuses.
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