Asset Manager– IRU Infrastructure

Congruex • Columbus, OH

5d • Onsite

About The Position

Congruex is seeking an experienced Asset Manager to oversee indefeasible right of use (IRU) telecommunications infrastructure assets based in Columbus, Ohio. This on-the-ground role is responsible for maximizing the operational efficiency, revenue generation, and maintenance of owned dark fiber and capacity assets. The Asset Manager serves as the primary point of contact for asset-related matters and ensures compliance with customer agreements, infrastructure optimization, and strategic growth initiatives.

The role has authority over day-to-day operations and long-term strategy for IRU assets, customer and tenant relationships, maintenance and vendors, asset locating and 811 tickets, underground fiber crossings, jurisdictional and regulatory matters, revenue optimization, documentation, compliance, risk management, reporting, safety, and environmental policies. The position requires site inspections and may involve climbing, confined spaces, outdoor work in varying weather, and other physically demanding activities.

Congruex provides engineering, construction, and specialty solutions for digital infrastructure across the United States. The company states that its work supports infrastructure and services across areas including healthcare, energy, transportation, and social interactions.

Requirements

• At least 5 years of experience in telecommunications asset management, network operations, or infrastructure management.
• Strong understanding of dark fiber, IRU structures, and telecommunications service delivery models.
• Proficiency with asset management, Network Operations, and CMMS (Computerized Maintenance Management System) software.
• Excellent communication and interpersonal skills for managing customer and vendor relationships.
• Ability to read technical documentation, diagrams, and equipment specifications.
• Strong organizational skills and documentation skills.
• Professional demeanor and well-developed interpersonal skills, including the ability to work effectively with diverse personalities and in a team environment.
• Detail-oriented, with strong analytical and problem-solving abilities.
• Proactive, solution-focused approach to challenges.
• Ability to build and maintain strong professional relationships.
• Flexibility and willingness to adapt to changing business needs.
• Physical capability to access and inspect network infrastructure sites, potentially involving climbing, confined spaces, and outdoor work in varied weather conditions.
• Proficiency with standard business software, including Excel, Word, and project management tools.
• Ability to read, analyze, and interpret RFPs, trade journals, contracts, financial reports, job documents and prints, operating manuals, safety rules and regulations, and training manuals.
• Ability to respond to inquiries or complaints from customers, employees, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, employees, customers, and public groups.
• Ability to work independently and manage multiple priorities.
• High school diploma or equivalent.
• CPR/First Aid certification.
• OSHA 30 certification.
• Valid driver's license with a clean driving record.
• Ability and willingness to work indoors and outdoors, including in inclement weather.
• Ability to maintain visual and audible contact with crew members and moving or stationary persons, vehicles, and objects to coordinate movement safely.
• Ability to work around heavy equipment and machinery.
• Ability to lift and carry up to 50 pounds.
• Ability to routinely bend, squat, climb, kneel, push, pull, lift (including in awkward positions), stand, and twist for extended periods.
• Ability to stand, walk, sit, or remain in other physically demanding positions for long periods.
• Ability to work while wearing safety boots, safety glasses, a hardhat, and applicable safety gear.

Responsibilities

• Direct day-to-day operations and long-term strategy for IRU assets, including decisions on deployment, utilization, and optimization.
• Conduct site assessments and audits and determine priorities for maintenance, upgrades, and capital improvements.
• Serve as the executive-level liaison and decision-maker for customers, carriers, and co-location tenants; resolve critical issues, negotiate service adjustments, and ensure SLA compliance and customer satisfaction.
• Direct maintenance activities, set maintenance priorities and standards, select third-party vendors, approve scopes of work and expenditures, and plan to minimize service disruptions.
• Manage all 811 Call Before You Dig tickets, verify asset locations, direct locating crews, establish marking protocols, prevent damage, and prioritize conflicting requests.
• Oversee underground fiber crossings and bore operations, approve engineering designs and installation methods, authorize contractors, ensure quality, and make on-site project decisions.
• Lead interactions and negotiations with municipal, county, and state authorities; manage right-of-way access, easements, permits, regulatory authorizations, documentation, and corrective actions.
• Drive revenue optimization, identify and prioritize upsell and cross-sell opportunities, determine pricing and service configurations, and make asset deployment decisions to maximize revenue.
• Establish documentation standards, determine compliance requirements, manage asset records, and mitigate operational and regulatory risks.
• Prepare and present performance reports; analyze asset performance and market trends; recommend network expansion, capacity planning, and infrastructure improvements; and contribute to long-term portfolio decisions.
• Establish safety and compliance standards for asset sites, authorize safety protocols and corrective actions, ensure environmental and company-policy compliance, and make site access or operational decisions based on safety assessments.
• Perform other job-related duties and follow job-related instructions requested by the supervisor.

Benefits

• Medical, dental, and vision benefits beginning on day one.
• 401(k) program with company match and immediate vesting beginning on day one.
• Flexible PTO for exempt roles and competitive PTO accrual for non-exempt roles.
• 10 company-paid holidays.
• Company-paid maternity and parental leave options.
• Company-paid basic life insurance, with employee-paid voluntary options.
• Wellness benefits, including counseling, financial planning, and caregiver support.
• Marketplace discounts.
• 24/7 access to online learning and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED