Asset Manager– IRU Infrastructure

Congruex • Columbus, OH

9d • Onsite

About The Position

We are seeking an experienced Asset Manager to oversee our indefeasible right of use (IRU) telecommunications infrastructure assets based in Columbus, Ohio. This on-the-ground role is critical to maximizing the operational efficiency, revenue generation, and maintenance of our owned dark fiber and capacity assets. The successful candidate will serve as the primary point of contact for all asset-related matters, ensuring compliance with customer agreements, infrastructure optimization, and strategic growth initiatives.

Requirements

• 5+ years of experience in telecommunications asset management, network operations, or infrastructure management
• Strong understanding of dark fiber, IRU structures, and telecommunications service delivery models
• Proficiency with asset management, Network Operations and CMMS (Computerized Maintenance Management System) software
• Excellent communication and interpersonal skills for managing customer and vendor relationships
• Ability to read technical documentation, diagrams, and equipment specifications
• Strong organizational skills
• Ability to present a professional demeanor with well-developed interpersonal skills including the ability to work well with diverse personalities; works well in a team environment
• Detail-oriented with strong analytical and problem-solving abilities
• Proactive and solution-focused approach to challenges
• Ability to build and maintain strong professional relationships
• Flexibility and willingness to adapt to changing business needs
• Physical capability to access and inspect network infrastructure sites (may include climbing, confined spaces, outdoor work in various weather conditions)
• Proficiency with standard business software (Excel, Word, project management tools)
• Ability to read, analyze and interpret RFPs, trade journals, contracts, financial reports, job documents and prints, operating manuals, safety rules & regulations, training manuals, etc.
• Ability to respond to inquiries or complaints from customers, employees, regulatory agencies, or members of the business community
• Ability to effectively present information to top management, employees, customers, and public groups
• Ability to work independently and manage multiple priorities
• Strong organizational and documentation skills
• High school diploma or equivalent
• CPR/First Aid
• OSHA 30
• Valid driver’s license with clean driving record

Responsibilities

• Direct day-to-day operations and long-term strategy for all IRU assets; make independent decisions regarding asset deployment, utilization, and optimization; conduct comprehensive site assessments and audits; determine priorities for maintenance, upgrades, and capital improvements
• Serve as executive-level liaison and decision-maker for all customers, carriers, and co-location tenants; authorize operational decisions and issue directives to resolve critical issues; negotiate terms and conditions for service adjustments; hold ultimate accountability for SLA compliance and customer satisfaction
• Direct all maintenance activities and authorize corrective actions; establish maintenance priorities and standards; evaluate and select third-party vendors; approve scope of work and authorize expenditures; ensure minimal service disruptions through proactive management and contingency planning
• Own all 811 Call Before You Dig ticket intake and management; make real-time decisions on ticket accuracy and asset location verification; direct locating crews and authorize marking protocols; establish procedures to prevent damage and ensure regulatory compliance; determine priorities when multiple conflicting requests arise
• Exercise direct oversight and decision-making authority over all underground fiber crossings and bore operations; approve engineering designs and installation methodologies; authorize contractors and manage quality assurance; make on-site decisions regarding project modifications or schedule adjustments
• Direct all interactions and negotiations with municipal, county, and state authorities; take ownership of right-of-way access, easement acquisition, and permit management; determine compliance strategies and authorize necessary corrective actions; maintain responsibility for all regulatory authorizations and documentation
• Drive revenue optimization initiatives; independently identify and prioritize upsell and cross-sell opportunities; determine pricing strategies and service configurations; make decisions on asset deployment to maximize revenue per asset; collaborate with commercial teams to shape revenue strategies
• Establish and enforce documentation standards; determine compliance requirements and authorize procedures to mitigate risk; make decisions regarding asset records management; hold accountability for regulatory adherence and internal control standards
• Develop and present comprehensive performance reports; conduct independent analysis of asset performance and market trends; make recommendations regarding network expansion, capacity planning, and infrastructure improvements; provide strategic input on long-term asset portfolio decisions
• Establish safety and compliance standards for all asset sites; authorize safety protocols and corrective actions; ensure adherence to environmental regulations and company policies; make decisions regarding site access restrictions or operational modifications based on safety assessments

Benefits

• Medical, Dental & Vision benefits on day 1
• 401(k) program with company match and immediate vesting on day 1
• Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
• 10 company paid holidays
• Company Paid Maternity & Parental Leave Options
• Company Paid Basic Life Insurance (employee paid voluntary options)
• Free wellness benefits like counseling, financial planning, caregiver support, and more!
• Marketplace discounts and 24/7 access to online learning & development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED