Asset Manager, Surveillance

Walker & Dunlop•Bethesda, MD

1d•Hybrid

About The Position

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-. As an Asset Manager on the Surveillance Team, you will play a critical role in safeguarding the credit quality of the GSE multifamily portfolio. You will evaluate property performance, lead proactive risk surveillance, and provide informed recommendations on borrower engagement and asset strategy. You will collaborate closely with teammates across Asset Management, internal stakeholders, vendors, and borrowers to ensure strong oversight of the portfolio and timely, strategic decision-making.

Requirements

Bachelor's degree in economics, business, finance, or a related field
3+ years of experience in Asset Management required
Demonstrated knowledge of Fannie Mae and Freddie Mac servicing guide requirements

Nice To Haves

Strong analytical skills including financial analysis, risk evaluation, and use of MS Office products
Excellent organizational and business writing skills
Strong interpersonal and customer service skills with the ability to manage fast-paced daily challenges
Ability to show ownership of your work, take on challenges, and acknowledge growth opportunities
Courtesy, respect, and thoughtfulness in teaming with colleagues and stakeholders
Ability to travel and operate a motor vehicle

Responsibilities

Perform surveillance, risk assessment, and ongoing risk management for assigned loans, including reporting results to loan investors
Conduct quarterly and annual financial analysis (collect financials, review statements, summarize findings, propose solutions)
Manage loans on the internal watch list, including developing quarterly action plans, creating and maintaining monthly watch list comments, and presenting recommendations to senior management
Perform property inspections for multifamily assets in various locations
Manage and review third-party inspection reports and make recommendations based on results
Coordinate annual property inspections with third-party vendors and follow up with borrowers to develop a course of action
Monitor repair, completion, and other special escrows and prepare recommendations for disbursements
Draft and distribute Reservation of Rights letters and implement default remedies as required
Review and revise compliance of Letters of Credit as necessary
Assist with market research and portfolio-level monitoring initiatives
Communicate with clients to determine appropriate loan arrangements and provide responsive customer support
Monitor borrower compliance with loan documents and inform management of risks or emerging issues
Collaborate and problem-solve daily with teammates, clients, vendors, and other stakeholders
Assist with data automation and process improvement initiatives within the Asset Management department
May manage Credit Facility loans for compliance and process related transactions including collateral changes
May prepare and finalize narratives for partnership interest transfers and post-closing items such as easements, partial releases, condemnations, or management changes
Travel as needed for inspections, meetings, or portfolio responsibilities
Perform other duties as assigned

Benefits

Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching