DreamWorks Technology - Asset Management Technician

NBCUniversal•Glendale, CA

6d•$62,000 - $70,000•Onsite

About The Position

DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds. DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together. DreamWorks seeks a Full Time Asset Management Technician for the Digital Operations department in Glendale, CA. If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!

Requirements

Proficient with electronics and computer knowledge is necessary; Windows, Mac, and Linux/Unix OS experience.
Basic/intermediate hardware and software troubleshooting skills required.
Possess good mechanical ability and knowledge of computer hardware (SSD, CPU, GPU, KVM)
Detail oriented with the desire to learn, grow technically.
Works well within a team environment as well as independently
Excellent organizational and task completion skills
Strong written and verbal communication skills required
Able to lift up to 50 pounds on a consistent basis
Excellent user support skills

Nice To Haves

Upgrading computer hardware and software. (SCCM and Jamf experience preferred)
Tracking and documenting work in a ticketing system.
Working knowledge with Google and MS Office Suite
Cable management and inventory control experience
Knowledge of Adobe Creative Cloud
Experience with hardware inventory and auditing

Responsibilities

Setting up, installation and relocation of computer workstations, desktops, laptops and other technology hardware.
Performs software installation deskside and using remote tools.
Assists with organization and cabling of technology equipment, computer setups.
Provide excellent communication and customer service with the ability to provide professional, courteous and effective support to staff at all levels of the organization.
Conducts daily physical inventory of assets and updates to the Asset tracking Database.
Demonstrate commitment to resolving issues efficiently while maintaining a positive, helpful attitude
Ensures assets are tracked and cataloged with timely ticket tracking updates of ongoing work