Asset Management Technician - Innovation & Technology Services

City of Savannah•Suite 120, GA

3d•Onsite

About The Position

The City of Savannah's Innovation & Technology Services (ITS) Department is seeking a highly organized, analytical, and customer-focused Asset Management Technician to support the management of technology assets throughout their entire lifecycle. This position plays a critical role in ensuring the City’s technology investments are effectively tracked, maintained, and optimized to support business operations and exceptional public service. The ideal candidate is a proactive problem-solver with strong technical aptitude, exceptional attention to detail, and the ability to thrive in a fast-paced environment. This individual will work closely with the IT Service Desk Supervisor, ITS leadership, vendors, and departments across the City to ensure compliance, accountability, and efficiency in technology asset management.

Requirements

Bachelor’s degree from an accredited college or university supplemented by 3 years of work experience in IT service support or asset management; or any equivalent combination of education, training and experience provides the requisite knowledge, skills and abilities.
Knowledge of software licensing agreements for the following vendors: Microsoft, Smartsheet, Infor, ESRI and Tyler Technologies
Knowledge of current IT technologies
Knowledge of accounting, finance, marketing, and logistics
Knowledge of the PMI model for project management
Skill in using and configuring IT asset management software and/or inventory-tracking systems, or other analytical tools for asset tracking and inventory control
Skill in managing fast-paced working environments
Skill in compiling and analyzing data.
Skill in performing mathematical calculations.
Skill in operating standard office equipment.
Skill in oral and written communication.
Skill in problem-solving to address technical challenges and improve business processes.
Ability to work with an appropriate sense of urgency
Ability to define solution benefits effectively to nontechnical management
Ability to establish and maintain department relationships across the City.
Ability to work in a team-oriented, collaborative environment.
Ability to consistently demonstrate the IT Values within various City departments.

Nice To Haves

Strong technical learning aptitude.
Any IT-related certifications
Experience with technology projects
Demonstrably high standards in a fast-paced work environment

Responsibilities

Maintain documentation to support asset management activities.
Follow all policies and procedures for tracking equipment and software.
Support and assist with request fulfillment, purchasing, receiving, and deployment of hardware and software.
Maintain records within asset management database.
Analyze inventory of items and identify required stock levels to support business needs.
Assess compliance with established asset policies and procedures.
Track software licenses, warranties, maintenance agreements, and vendor contracts, in line with established policies and procedures.
Conduct periodic audits to evaluate asset data accuracy.
Investigate and recommend corrective measures to resolve data accuracy issues.
Generate reports on cost, spending, licensing, warranty, and maintenance/support contracts to support purchasing decisions.
Provide training on asset management procedures and tools.
Investigate opportunities to allocate assets more efficiently.
Evaluate the effectiveness of asset management activities and identify opportunities for improvement.
Develop purchasing recommendations that support business goals, in collaboration with senior management and stakeholders.
Perform other duties as assigned.