Asset Management Specialist

IntelliDyne Jobs for Veterans•Washington, DC
•$40,000 - $110,000•Onsite

About The Position

IntelliDyne, LLC is seeking a motivated, career- and customer-oriented Asset Management Specialist to join its team in Washington, DC. The specialist manages, tracks, researches, and maintains expiration dates for software licenses and hardware assets. The role applies configuration management principles and practices and uses technical knowledge to understand software licensing terms and related hardware requirements. It includes evaluating and maintaining software license agreements, recommending actions, developing and executing asset-management processes, and coordinating activities across project roles and programs. The specialist coordinates hardware and software relocation, retirement, and disposal with local technology staff, vendors, and law enforcement staff; observes equipment removal by disposal vendors; reconciles account balances based on assessed value; and ensures appropriate contracts and licenses are obtained for expired or new assets. The role also engages senior specialists or management for assistance with customer inquiries. The position is classified as non-exempt and is based in Washington, DC.

Requirements

  • High school diploma or equivalent level of experience.
  • At least 2 years of relevant experience.
  • Must have a fully adjudicated DOJ Public Trust Clearance or be eligible to obtain one.
  • Technical background sufficient to understand software licensing terms and related hardware requirements.
  • Prior asset management experience, including evaluating and maintaining software license agreements and providing related recommendations.
  • Ability to develop and execute processes for managing program software versions and hardware assets.

Nice To Haves

  • At least one of the following certifications is highly preferred, or the ability to obtain one within 6 months: CompTIA A+, HDI SCA, MTA, MCSA, ITIL Foundations, MCP, Network+, Server+, Security+, Project+, or VCA.
  • Experience in IT service delivery.
  • Proven ability to manage vendors and subcontractors to SLA requirements.
  • Advanced knowledge of IT managed services, IT infrastructure and operations management, Print Services, and Mobile Services.
  • Demonstrated ability to maintain excellent customer satisfaction while meeting or exceeding SLAs.
  • Ability to interface with executive-level government customers and achieve buy-in and support for initiatives.

Responsibilities

  • Manage, track, and research software license and hardware assets, including maintaining expiration dates.
  • Apply configuration management principles and practices.
  • Evaluate and maintain software license agreements and provide related recommendations.
  • Develop and execute processes to effectively manage program software versions and hardware assets.
  • Coordinate asset management activities among project team roles and across programs as needed.
  • Coordinate the relocation, retirement, and disposal of hardware and software with local technology staff, vendors, and law enforcement staff.
  • Observe equipment removal by disposal vendors and reconcile account balances based on vendor-assessed value.
  • Ensure proper hardware and software contracts and licenses are obtained for expired or new assets.
  • Engage senior specialists and/or management for assistance or guidance when addressing customer inquiries.
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