Asset Management Department Head

Mount Pleasant Waterworks•Mount Pleasant Waterworks, SC

20h

About The Position

Under limited supervision, the Asset Management Department Head provides strategic leadership and tactical oversight for the utility's comprehensive asset management program, infrastructure lifecycle and daily maintenance workflows. This role bridges the gap between high-level capital planning and operational reality by directly overseeing asset strategy, asset data systems, work management, and maintenance coordination. The position ensures the utility's Enterprise Asset Management (EAM) ecosystem actively drives and supports day-to-day operations and staff development and aligns data analytics, financial planning, and operations to optimize asset performance, manage risk, and ensure sustainable, cost-effective service delivery to the community. Within assigned areas of accountability, this position operates with substantial latitude and discretion. Employees in this classification perform supervisory and technical duties. Independent judgement is exercised in making work assignments, setting priorities and determining work methods. Reports to the Technical Services Manager.

Requirements

Bachelor’s degree in Engineering, Science, Construction Management, Business Administration, Data Analytics, or a related field.
Minimum of 7–10 years of experience in public utilities, infrastructure operations, or industrial asset management.
3–5 years in a supervisory or management role.
Demonstrated experience managing or heavily utilizing robust Enterprise Asset Management (EAM) or Computerized Maintenance Management Systems (CMMS) (e.g., Maximo, Cityworks, Lucity, SAP).
Strong command of data-driven decision-making and financial forecasting methods.
Strong understanding of asset management, work management, maintenance principles, and work order workflows.
Strong organizational skills.
Strong oral/written/electronic communication skills.
Ability to meet deadlines.
Ability to establish/maintain effective working relationships with all employees and supervisors, along with external contractors, consultants, regulatory agencies and customers.
Must possess and maintain a valid South Carolina driver's license.

Nice To Haves

Certified Asset Management Assessor (CAMA), Certified Asset Management Professional (CAMP), Certified Maintenance & Reliability Professional (CMRP), or Institute of Asset Management (IAM) Certificate/Diploma is highly desirable to possess or attain.
Strong understanding of water treatment, wastewater treatment, distribution, and collection system operations and field maintenance practices preferred.

Responsibilities

Develops, updates, and executes the Strategic Asset Management Plan (SAMP).
Establishes utility-wide asset policies and Level of Service (LOS) goals.
Drives continuous improvement and an "information-based" decision-making culture across the utility.
Directs the centralized work management program and supports the coordination of preventive, predictive, and corrective maintenance activities across treatment plants, distribution/collection networks and all applicable departments.
Serves as the business owner for the utility's Enterprise Asset Management (EAM) platform.
Ensures data integrity, system optimization, and integration with GIS, financial and other systems.
Leads continuous training, onboarding, and technical support programs for field and administrative staff to maximize utility-wide adoption and proper use of the EAM system.
Partners with Engineering and Finance to build the multi-year Capital Improvement Program (CIP) and supports all departments in developing O&M projects related to asset management.
Ensures the smooth transition and onboarding of newly constructed capital projects into active O&M workflows.
Develops risk frameworks to identify, assess, and mitigate infrastructure vulnerabilities.
Oversees asset condition, criticality and risk assessment programs to accurately project remaining useful life and prioritize where we invest our efforts.
Facilitates root-cause failure analysis after equipment breakdowns to improve overall infrastructure reliability.
Performs total lifecycle cost analyses (capital vs. O&M) to optimize maintenance strategies, reduce emergency failures, and support long-term utility rate-modeling.
Collaborates with O&M teams to build and maintain accurate asset inventories (e.g., pumps, pipes, valves, treatment facilities).
Ensures that data and maintenance records remain audit-ready for financial and regulatory reviews.
Serves in a project management or support role including but not limited to requirements development, budget development, procurement, technology/contractor selection/evaluation, implementation, change management, quality control, reporting, etc.
Recruits, mentors, and supervises a multidisciplinary team, including technical staff managing the EAM infrastructure, asset management and information specialists, maintenance coordinators, and system support staff who support MPW’s mission, strategic plan and live our values.
Establishes and monitors Key Performance Indicators (KPIs) for both asset health (e.g., MTBF) and work execution (e.g., backlog weeks, PM compliance, etc.)
Participates in/on regional, state and national water, wastewater, EAM and other professional meetings/conferences/committees to collaborate, contribute and stay abreast of trends and technology, particularly in areas of assigned responsibility.
Performs related duties as required.