Asset Lifecycle Management Technician - Data Center

JLL•Spartanburg, SC

6d•Onsite

About The Position

The Data Center ALM Technician is an entry-level role responsible for supporting the day-to-day tracking, documentation, and lifecycle management of IT hardware assets in a mission-critical data center environment. This position involves assisting with receiving, inventory control, deployments, decommissions, and proper disposal of assets while following established procedures and compliance requirements to ensure accuracy of records and support the smooth flow of equipment through its full lifecycle.

Requirements

High school diploma or equivalent with strong attention to detail and organizational skills
Basic computer skills and ability to learn asset management software systems (CMDB, DCIM, ITSM tools)
Physical ability to lift equipment, work in data center environments, and perform manual handling tasks
Strong documentation skills and ability to maintain accurate records and chain-of-custody processes
Understanding of basic security protocols for handling sensitive IT equipment and data-bearing devices
Ability to follow detailed procedures and compliance requirements consistently
Reliable work ethic with capability to work flexible schedules including nights, weekends, and on-call as needed

Nice To Haves

Associate degree or technical certification in Information Technology or related field
Previous experience in warehouse operations, inventory management, or IT support roles
Basic knowledge of IT hardware components including servers, storage devices, and networking equipment
Familiarity with ticketing systems and asset tracking databases
Understanding of data center environments and safety protocols
Experience with barcode scanning systems or inventory management tools
Strong communication skills for coordinating with technical teams and vendors

Responsibilities

Assist with receiving, unpacking, labeling, and tagging of incoming IT equipment while updating asset records in management systems (CMDB, DCIM, ITSM tools)
Support regular physical audits of racks, storage areas, and spare parts to ensure data accuracy and track asset movements with proper check-in/out processes
Help with staging and preparing equipment for deployment into production environments and support decommissioning processes including hardware removal and disposal coordination
Follow data sanitization procedures for drives and storage devices under supervision while maintaining chain-of-custody documentation for all assets
Provide parts and spares to Break/Fix and Deployment teams upon request and log asset-related incidents or discrepancies in ticketing systems
Assist with warranty/RMA processing by coordinating with senior technicians or vendors
Follow corporate policies for secure handling, storage, and movement of data-bearing devices while ensuring documentation is audit-ready