Asset Disposition Specialist

Truist Bank

23h•Onsite

About The Position

The Asset Disposition Specialist position is responsible for processing accounts that are in default and secured by collateral to minimize loss to the Bank. This role requires adherence to government regulations, state laws, and Bank requirements related to real-estate foreclosures and auto/RV/marine repossessions. The specialist will support clients, handle escalated calls, perform payment negotiations, and collaborate with vendors and internal business partners. Key tasks include processing required paperwork and utilizing various tools and systems to make decisions throughout the workflow.

Requirements

High school diploma/GED
1+ years of banking, default, and/or client services experience.
Ability to identify and resolve complex issues
Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.
Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.

Nice To Haves

1+ years Repossession, Foreclosure, or Default specific experience
2+ years of banking, default, and/or client services experience
Higher level/secondary education, some college or Associates degree, etc.

Responsibilities

Independently process accounts secured by collateral that are in varying stages of default to work towards resolution.
Prepare, review and/or analyze department reporting.
Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures.
Identify, mitigate or communicate any issues or concerns to appropriate parties.
Leverage multiple systems/business tools to monitor, determine/support appropriate outcomes/actions.
Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc).
Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
Support departmental controls for process adherence and KRI results.
Evaluate accounts, system info and reporting to determine appropriate next steps.